Back

Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

Sort by
July 16, 2021

Salesman Amira was very courteous and helpful in getting me the right Rouge. Salesman Dennis and John Shaw were both good and happy to help me with my car service. More

by None fekeson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Abnoos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
Jul 18, 2021 -

Bertera Nissan responded

We're happy you found our staff to be so supportive during your experience here at Bertera Nissan, Inc..

July 15, 2021

Alexandria Callahan is the best!!!Supportive and Alexandria Callahan is the best!!! Supportive and positive and friendly. And who wouldnt like Larry! He talked to me even though I didn't take the More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2021 -

Bertera Nissan responded

Amy, we appreciate your positive review about your recent experience with us!

July 14, 2021

Dennis always goes out of his way to provide excellent customer service - attentive, delivers on his word, and knowledgeable. Satisfied with pricing/estimate and addressing a user issue (silly on/off swit More

by BRETTLEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinny Rizzo, Bob Fitzsimmons
Jul 15, 2021 -

Bertera Nissan responded

Hi Brettlee, we are very happy to have provided you with such a positive experience, and thank you so much for your positive comments about Dennis at Bertera Nissan, Inc.!

July 14, 2021

Good coordination and communication with full disclosure when needed. No other items. A a a a a. A a a a a a a a a More

by mwerbecki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Jul 18, 2021 -

Bertera Nissan responded

Mwerbecki, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

July 14, 2021

My experience working with John Shaw was a pleasant event. He was courteous and knowledgeable about the work being done. He kept me informed of the progress as it went along. I look forward to working More

by BABYDOGSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
Jul 18, 2021 -

Bertera Nissan responded

Hi Babydogsm, thank you so much for your positive comments about John Shaw and Larry Kaplan our shuttle driver at Bertera Nissan, Inc. And we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

July 13, 2021

Hans was a pleasure to deal with during my experience at Bertera Nissan. He made it easy with no pressure when purchasing a vehicle and even assisted me to have it serviced. Hans is very helpful and a delig More

by JayRon77
Recommend Dealer
Yes
Employees Worked With
John Upham
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Bertera Nissan responded

Jayron77, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

July 12, 2021

Starting with Mrs. Ale the first person who take care of me everybody gave me an excellent service!!! Thank you!, They answer all my questions very professionally More

by CARMAR2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Bertera Nissan responded

Carmar2011, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 05, 2021

The employees of the dealership were kind and knowledgeable. The waiting room was clean and the kids room was helpful. More

by NICOLEPKELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Rivera
Jul 07, 2021 -

Bertera Nissan responded

Hi Nicolepkelly, thank you so much for your positive comments about Bertera Nissan, Inc.! We are always more than happy to assist you if anything else comes up. Take care!

July 03, 2021

Easy dropoff for service. Need better communication for work timeframe. More

by FOTO63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Rivera
Jul 07, 2021 -

Bertera Nissan responded

Hello Foto63, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2021

Service center was great the second time first time a nightmare They never fixed the dent it paint or have inspection sticker but stated they did Had to complain to make them do job More

by PRECIOUS69187
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David
Jul 07, 2021 -

Bertera Nissan responded

Precious69187, your satisfaction is our top priority. Thank you again for leaving us this response!

...
93
...