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966 Reviews of Bertera Nissan - Service Center
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July 24, 2021
Service was done quickly, for state inspection sticker. Staff is very friendly. I bought my 2014 Altima there and have always used their services. Very satisfied. Staff is very friendly. I bought my 2014 Altima there and have always used their services. Very satisfied. More
by ngdegon
Verified CustomerEmployees Worked With
John Shaw
July 23, 2021
My wife and I have bought 4 Altimas at Bertera,excellent product and great service thinking of purchasing a new Altima. Have a nice day. product and great service thinking of purchasing a new Altima. Have a nice day. More
by PATTICRAKES2755
Employees Worked With
July 22, 2021
They were amazing on my visit. I couldn’t be happier. I was impressed with the COVID procedures. Everything was done within a timely fashion. was impressed with the COVID procedures. Everything was done within a timely fashion. More
by Unknown
Employees Worked With
Other Employees :
John Shaw, Bob Fitzsimmons
July 22, 2021
Great friendly service! This time I had John, and he was awesome. He made sure that I understood the service that I was getting and the warranty coverage that I paid for. Amir is phenomenal all aroend! awesome. He made sure that I understood the service that I was getting and the warranty coverage that I paid for. Amir is phenomenal all aroend! More
by Tasha
Employees Worked With
Other Employees :
Rich Salmon, John Shaw
July 22, 2021
Charged me over $500 Were not able to do a state inspection because “they didn’t have anyone who could do it”. They supposedly changed my oil and rotated tires, but they did not reset the service in inspection because “they didn’t have anyone who could do it”. They supposedly changed my oil and rotated tires, but they did not reset the service indicator as it came on 3 days later, and my check engine light is now on. They claimed I needed over $2000 worth of front end work, I took it to another shop for a second opinion, and they laughed and told me I would not need said work for a considerable amount of time. More
by eric
Employees Worked With
July 22, 2021
I scheduled the service for the vehicle and they were ready when I showed up. However it is difficult to contact the service department. I was told I would get a status report the day I dropped it off wh ready when I showed up. However it is difficult to contact the service department. I was told I would get a status report the day I dropped it off when it was diagnosed. I did not get a call. I called the next day and left a message to call me back. I did not receive a call back. I got a call from service the next day More
by ARMOURE94
July 21, 2021
I called to schedule an oil change and was told there were not any open appointments for two weeks. When I arrived, I was told the cost of everything would total over 500. I waited there for my car to be were not any open appointments for two weeks. When I arrived, I was told the cost of everything would total over 500. I waited there for my car to be serviced for 2 hours. After I received my receipt, I noticed that I was charged almost 300 just for labor on an oil change. This was not explained to me beforehand otherwise I would not have had it serviced there. Way to expensive. More
by JESS_CANN
Employees Worked With
July 19, 2021
They found the problem and fixed it immediately! Did test drives until they were satisfied that there was no more noise whe the wheel was turned! Excellent! test drives until they were satisfied that there was no more noise whe the wheel was turned! Excellent! More
by kaidamp
July 17, 2021
The repair seems to have fixed the problem. I just don’t understand why a 9am appointment had them finish at 12noon. Why did it take so long??? understand why a 9am appointment had them finish at 12noon. Why did it take so long??? More
by Mlmjl
Employees Worked With
July 16, 2021
The staff was courteous. They helped me find out if the work my car needed was covered by warrantee. The work was completed early. I was very pleased with the service they provided. work my car needed was covered by warrantee. The work was completed early. I was very pleased with the service they provided. More
by PAULELAMBERTSR
Employees Worked With
John Shaw
