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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

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July 31, 2021

John was the best, he was attentive to my needs and was able to get me in within 24 hours of my appointment call request More

by jwalsh9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Aug 17, 2021 -

Bertera Nissan responded

Jwalsh9, we're happy you found our staff to be so supportive during your experience here, thank you for your positive comments about John at Bertera Nissan, Inc.!

July 30, 2021

Great service and fast. I was very impressed. I definitely recommend for sales and service. Everyone is very friendly and very knowledgeable. I'll definitely be back. More

by dsaksa569
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw, Bob Fitzsimmons
Aug 13, 2021 -

Bertera Nissan responded

Hi Dsaksa569, thank you for taking the time to leave a review for us at Bertera Nissan, Inc.. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2021

Great service. Ally was very helpful and knowledgeable she answeredall my questions. Communication was on point and my car was ready the same day. Thanks More

by BrendaGuzmanJovel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Bertera Nissan responded

Hi Brendaguzmanjovel, thank you so much for your positive comments about Ally at Bertera Nissan, Inc.! We hope to see you soon!

July 30, 2021

I did not have a scheduled appointment and they were out 2 weeks, but because I am a regular they were able to squeeze me in. More

by josjeff0608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Bertera Nissan responded

Hi , we are very happy to have provided you with such a positive experience. We look forward to your next visit! Take care!

July 29, 2021

Great service, great experience, really worked with us to find the right car. Would definitely recommend to anyone looking to buy a new or used car More

by BSVALENTINO02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Peter Jorgensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Abnoos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Bertera Nissan responded

Bsvalentino02, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 29, 2021

I was very impressed with the girl I dealt with discussing issues with the car. She knew exactly what I was talking about. Explained the recall also can be taken care of. They do have some parts. More

by GRANDBOBBIEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Bertera Nissan responded

Hi Grandbobbiej, thank you for taking the time to leave a review for us at Bertera Nissan, Inc.. We're happy we could meet your expectations! Thank you again for leaving us this response!

July 28, 2021

I will not waste my time filling out another one of these surveys. I did 2 on my last visit and nobody ever responded or acknowledged my concerns. I do not believe anyone reads these surveys they are just a More

by .no2
Recommend Dealer
Yes
Employees Worked With
Aug 13, 2021 -

Bertera Nissan responded

Hello, I would love to find out more about your concerns from your last service and highly apologize no one had reached out to you. If you could give me a call at 1-774-633-9913 and ask for Marissa. Again, I apologize for the inconvenience.

July 28, 2021

My car has been at bertera since last week and when I drove the car out onto the parking lot there was a very loud high pitch alarm on. Why did they allow that I turned back into the garage to see what More

by Mmg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Upham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fitzsimmons
July 27, 2021

5 star for the customer Rep John. He called me everyday to update me. The Service was quick. I will recommend Nissan bertera to all my friends. More

by VICKIEDARBEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
Aug 13, 2021 -

Bertera Nissan responded

Vickiedarbey, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2021

Courteous good service. I drove in, was greeted right away, given an accurate estimate of the work to be done. Work was completed within the estimated time frame. Satisfactory. More

by CMITCH85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
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