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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

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August 12, 2021

Excellent service! Brought my car in for an oil change and my Nissan needed more work than expected. Service informed me of everything that needed attention and provided excellent communication and work. More

by BREEZYGREENHOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fitzsimmons
Aug 25, 2021 -

Bertera Nissan responded

Breezygreenhome, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

August 11, 2021

I always have a very pleasant experience when I bring in my vehicle. Very clean and comfortable waiting room. Everyone is always very pleasant and helpful. More

by TBRANOWICKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Bertera Nissan responded

We appreciate your positive review about your recent experience with us!

August 11, 2021

Incredible experience. 5 stars My car broke down in Incredible experience. 5 stars My car broke down in the late evening hours and I was nearly 2 hours away from home. I had my car towed to Bertera More

by NTEIXEIRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2021

everything was super quick. John was incredibly helpful and patient with me, and answered all my questions. he was cordial and professional, and explained everything. More

by ADINHAXO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
August 10, 2021

I went in for my complimentary oil change. They were so courteous. The waiting room has everything you need to sit back and wait for your car! It’s a dealership where I will be buying all my cars from now More

by bossycow3000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Bertera Nissan responded

We appreciate your positive review about your recent experience with us!

August 10, 2021

I purchased a used Nissan NV 2500 out of state and when driving it back to Massachusetts noticed that the vehicle was all over the road. It made a long drive difficult! Took it in to Bertera and now it dri More

by mdpeterie0503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fitzsimmons
Aug 25, 2021 -

Bertera Nissan responded

Mdpeterie0503, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

August 10, 2021

Excellent service and communication. Allie was great and when she was out, Caitlin was also great.. Even though parts were on back order, I was still able to get my repairs done in a timely manner More

by DHA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2021

The people I deal with are always pleasant and efficient. I never have to wail it too long and the work is always done right! More

by grampy1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
Aug 17, 2021 -

Bertera Nissan responded

Grampy1997, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! We hope to be of service to you again in the future. Best wishes, Bertera Nissan, Inc.

August 05, 2021

Dennis and the Nissan Service Team are always respectful, timely and professional. Always a pleasure working with them and truly appreciate the care they provide. More

by BSANTOS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw, Bob Fitzsimmons
Aug 17, 2021 -

Bertera Nissan responded

Hi Bsantos4, thank you for taking the time to leave a review for us at Bertera Nissan, Inc.. We're happy we could meet your expectations! We hope you have a great day!

August 01, 2021

They were there they really help me coming in quickly because in two days I was fixed I was able to go back to my job real appreciate them and you and I needed More

by COWEN70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw, John Shaw, Bob Fitzsimmons
Aug 17, 2021 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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