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966 Reviews of Bertera Nissan - Service Center
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August 24, 2021
Quick professional service was provided by Bertera Nissan for my 2018 Nissan Sentra SV. Expectations were met by the professional staff in the service department for my 2018 Nissan Sentra SV. Expectations were met by the professional staff in the service department More
by JOE
Verified CustomerEmployees Worked With
August 23, 2021
Came in for a simple oil change and the routine check said everything was good. I almost had a heart attack accelerating onto the highway due to this unknown noise. Immediately I pull back into Nissan an said everything was good. I almost had a heart attack accelerating onto the highway due to this unknown noise. Immediately I pull back into Nissan and am told this is how I brought it in. This is incorrect. Your technician broke my muffler flange and would not own up to it. Then you guys want me to pay you $700 to get your mistake fixed? You looked at a young female and said “she won’t know.” What I do know is my car wasn’t blowing out my eardrum when I brought it in, and now it is. Awful service all around. I will go out if my way to make sure Nissan owners do not visit the dealership in Auburn. More
by elyshacautela
Employees Worked With
August 22, 2021
Fantastic service! Everyone was friendly and fixed my car fast. Also everyone was very professional and demonstrated that they wanted to fix the car right the first time. fast. Also everyone was very professional and demonstrated that they wanted to fix the car right the first time. More
by FABRIZIORODRIGUEZ61
Employees Worked With
Other Employees :
John Shaw, Bob Fitzsimmons
August 20, 2021
You guys did an amazing job on my car. Very helpful and nice. I appreciate that. Would definitely use them again. Thank you so much. nice. I appreciate that. Would definitely use them again. Thank you so much. More
by Nataki
Employees Worked With
Other Employees :
John Shaw, Bob Fitzsimmons
August 20, 2021
Experience was great, Parts were ordered, I am expecting remaining work will be done on time and efficiently. Ali was very helpful. Thank you all remaining work will be done on time and efficiently. Ali was very helpful. Thank you all More
by AHMED_ANS
Employees Worked With
Other Employees :
Brianna Metcalf
August 20, 2021
I've been dealing with this dealership for quite a few years, my 4th lease car. Salesman have all been very nice, not pushy which I like. Service is always great for whatever my needs are. I would recomme years, my 4th lease car. Salesman have all been very nice, not pushy which I like. Service is always great for whatever my needs are. I would recommend going there. More
by JUDYSMALL1210
Employees Worked With
August 19, 2021
I drove in with a tire issue. John was polite and professional. The issue was resolved and I was on my way in 45 minutes. I highly recommend Bertera Nissan in Auburn. professional. The issue was resolved and I was on my way in 45 minutes. I highly recommend Bertera Nissan in Auburn. More
by DAN223
August 19, 2021
Caitlin was super helpful and gave updates through my entire visit. She was able to help get me in to get my tire fixed right when I got it. Best service i have received here before! entire visit. She was able to help get me in to get my tire fixed right when I got it. Best service i have received here before! More
by ALYSSAUGOLINI
Employees Worked With
Caitlin
August 19, 2021
Very courteous and professional.Willing to listen to the Very courteous and professional. Willing to listen to the customer. One negative is exiting the dealership and trying to reverse direction on route Very courteous and professional. Willing to listen to the customer. One negative is exiting the dealership and trying to reverse direction on route 20 - too cumbersome. More
by SDPORCARO
August 15, 2021
Opened on time,checked me in quickly,and was on my way in 1 hour,a great experience ,I would recommend this place to anybody 1 hour,a great experience ,I would recommend this place to anybody More
by kaczynski8
Employees Worked With
