Bertera Nissan - Service Center

Just wanted to say thanks. Mainly to mr dennis the GM he was so helpful on my car because the transmission broke and he was able to help me out with all the process!!! Tnks so much see u guys soon for maint was so helpful on my car because the transmission broke and he was able to help me out with all the process!!! Tnks so much see u guys soon for maintenance oil change!!!😉 P.s and the rest of the people who was able to help on this!!Tnks again!!! More

Work was done. Cost was a bit high and it took half hour to take my car in when I had an appointment. Caitlin was great. to take my car in when I had an appointment. Caitlin was great. More

The service was good and done in a timely manner. Agent was competent and friendly. Communication excellent. He provided adequate information about car. I was please with the service was competent and friendly. Communication excellent. He provided adequate information about car. I was please with the service More

Overall experience was excellent. Very clean very friendly. I bought 3 Rogue and I will most definitely get another one. Everyone is just wonderful that work there. friendly. I bought 3 Rogue and I will most definitely get another one. Everyone is just wonderful that work there. More

Great team of employees in the service department, shout out to John, took great care of my vehicle needs 95k check up. Dennis manages a great group of employees out to John, took great care of my vehicle needs 95k check up. Dennis manages a great group of employees More

The workers at Nissan are all very nice, they all seem to be hard and great workers. They look like they know what they’re doing. be hard and great workers. They look like they know what they’re doing. More

Would not even think about going anywhere else. This is my second vechicle with Bertera and I am just as happy with this one as I was with the first one. my second vechicle with Bertera and I am just as happy with this one as I was with the first one. More

Dealership is good. In and out in a reasonable amount of time. Friendly staff and sales dept. Decent coffee that's free. Just wish they would replace their plants in the waiting area. time. Friendly staff and sales dept. Decent coffee that's free. Just wish they would replace their plants in the waiting area. More

I have leased two Rogues from Bertera. The process to lease the vehicles and then get them registered and put on the road was a miserable experience. I never heard from the manager about any complaints. lease the vehicles and then get them registered and put on the road was a miserable experience. I never heard from the manager about any complaints. I have had both vehicles serviced at Bertera. The people in the service department have always been courteous, knowledgeable, and friendly. I have always felt welcomed by anyone I interacted with in the department. My questions and or concerns have always been addressed positively and in a timely manner. I do hope the sales department becomes competent in their dealings with customers. More

Service rep was very nice, patient and courteous, and she went to Great lengths to ensure my car issue was resolved as quickly as possible. Additionally, she explained clearly to me the process for repair i went to Great lengths to ensure my car issue was resolved as quickly as possible. Additionally, she explained clearly to me the process for repair including contacting and making use of my warranty on my vehicle. I am very grateful for all these services and wishes to extend a Big Thank You to Ali Callahan for taking care of my needs. I noted however, that the work done my vehicle affected the emissions most probably due to a disconnection of the battery terminals in order to resolve the issue with the grille. I discovered this a few minutes after I picked the car and went for an inspection; the inspection report showed that all tests passed except the emissions..it will have been more welcoming if the technician who worked on my car at Bertera had looked at and advised me of a possible emissions problem since they had the car for about 4 hours. I tried to contact the service rep by phone to inform her about the emissions issue but was unsuccessful. Consequently, I'm not giving a full rating for the service. More