966 Reviews of Bertera Nissan - Service Center
Ever time I go for service the wait time is longer than it should be but last week appointment just for oil change rotation was ridiculous. I waited 2.5 hours and had to get the manager involved to move t it should be but last week appointment just for oil change rotation was ridiculous. I waited 2.5 hours and had to get the manager involved to move things along. Covid-19 was of course the excuse. I said if that was the case I should of been called to reschedule. Also when made the appointment on line I never got a confirmation email and it took me 4 calls to confirm my appointment at the dealership. More
Great customer service; everyone is very friendly, and they are also very quick with their work. Definitely made a good decision doing business with Bertera Nissan. they are also very quick with their work. Definitely made a good decision doing business with Bertera Nissan. More
The 40,000 mile service on my Rogue was done in a timely manner and it was pretty fast considering they were very busy. Everyone was nice and friendly manner and it was pretty fast considering they were very busy. Everyone was nice and friendly More
The staff has always been very friendly, helpful and I formative. Alexandria is the best! Dennis has always been great! All around a great experience. formative. Alexandria is the best! Dennis has always been great! All around a great experience. More
I didn’t received all details about my repairs, when my wife picked up our car she found out there another issue with my car and none tell me about it, they tell her that they called me about but that’s no wife picked up our car she found out there another issue with my car and none tell me about it, they tell her that they called me about but that’s not true. More
They called me prior to doing any service. Verified what needed to be done and cost. I asked for a specific time to pick up and they were prepared. Good service needed to be done and cost. I asked for a specific time to pick up and they were prepared. Good service More
I bought my last two cars here and have gone for all services for those cars. I have found my experiences with Bertera to be consistently positive. services for those cars. I have found my experiences with Bertera to be consistently positive. More
Service was professional and Alexandria was very polite and welcoming. Overall the service and the visit were both excellent. Communication was also very good. Thanks! and welcoming. Overall the service and the visit were both excellent. Communication was also very good. Thanks! More