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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews
Call Service Center (866) 732-3016

966 Reviews of Bertera Nissan - Service Center

Sort by
September 28, 2021

Everyone at Bertera is professional and kind. Dennis was attentive to detail as usual. Thank you to all! More

by LYNNA.WOOD2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2021 -

Bertera Nissan responded

Lynna.wood2000, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

September 25, 2021

Great service, will go the extra mile to get repairs done quickly and efficiently. They communicate repair status and are very friendly More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2021 -

Bertera Nissan responded

Dan, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

September 24, 2021

Courteous staff. Clean facility. Expensive. Very expensive service. 40000 mile review flagged service needing immediate attention. This is my 3rd Murano. Never have these areas needed replacem More

by Jtrumble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 24, 2021

They were very helpful in both the timing of the work and arranging a rental when my car unexpectedly needed to stay overnight. And it only took the time they said it would to get the work done. More

by WESCARPENTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Report | Print
Sep 26, 2021 -

Bertera Nissan responded

Wescarpenter, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

September 24, 2021

Great to work with. Dennis is also good to work with.. my car was fixed happy with repair. More

by SEA1257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
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Sep 26, 2021 -

Bertera Nissan responded

Hi Sea1257, thank you so much for your positive comments about Bertera Nissan, Inc.!

September 24, 2021

Came in on time, left earlier than expected. Everything was good. I had no issues or concerns More

by Wendy Edouard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Report | Print
Sep 26, 2021 -

Bertera Nissan responded

Wendy Edouard, we are so happy to read such a great review about Bertera Nissan, Inc.!

September 24, 2021

Easiest dealership I have ever worked with. I was in and out in an hour. More

by FUQUAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fitzsimmons
Report | Print
Sep 26, 2021 -

Bertera Nissan responded

Fuquan, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

September 23, 2021

A1 service all the time love this place. Love it. Can't get enough of this lace More

by PRIMO1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw, Bob Fitzsimmons
Report | Print
Sep 26, 2021 -

Bertera Nissan responded

We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!

September 22, 2021

Was fast and easy going.....knew what to do with my Rouge....cleaned machine is the best ..... More

by PeaAle2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2021 -

Bertera Nissan responded

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 22, 2021

The people are very nice and helpful. My car was taken in in a timely manner and they vacuumed my car also More

by MIZZB57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Fitzsimmons
Report | Print
Sep 26, 2021 -

Bertera Nissan responded

Mizzb57, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

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