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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

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October 07, 2021

A great and timely customer service center that correctly accommodates customer needs and guarantees satisfaction. More

by fdfraini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Peter Jorgensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
Oct 16, 2021 -

Bertera Nissan responded

Fdfraini, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

October 06, 2021

Great service and appreciate the other info given. Clean areas to wait on the service completion. More

by kevin_buchanan
Recommend Dealer
Yes
Employees Worked With
Amir Abnoos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Plaszewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2021 -

Bertera Nissan responded

Kevin_buchanan, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Bertera Nissan, Inc.

October 06, 2021

Great customer service. I will continue to bring all of the family cars to Bertera. More

by ccmiel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2021 -

Bertera Nissan responded

Ccmiel, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 05, 2021

Service advisors are very nice and accommodating. I’ve always had John and he is very good to work with More

by trobidoux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
Oct 16, 2021 -

Bertera Nissan responded

Trobidoux, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 04, 2021

Great service all the time I would recommend them to all friendly people great place More

by PRIMO1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw, Bob Fitzsimmons
Oct 16, 2021 -

Bertera Nissan responded

Primo1011, we're happy you found our staff to be so supportive during your experience here at Bertera Nissan, Inc.. Please don't hesitate to reach out to us if there's anything more we can do!

October 03, 2021

Great service, friendly and professional staff. Staff is knowledgeable and highly experienced. I am happy with the service. More

by Rabjr7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fitzsimmons
Oct 16, 2021 -

Bertera Nissan responded

Rabjr7, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2021

Always respectful of me and needed. Service/s. I’m willing to come and have the job done right the first time. My Altima is a great vehicle to own More

by ETHIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Fitzsimmons
Oct 16, 2021 -

Bertera Nissan responded

Ethire, we are so pleased you enjoyed your visit to Bertera Nissan, Inc.! We hope you have a great day!

Oct 16, 2021 -

ETHIRE responded

Thank you. Great place to have my 2009 Altima serviced. EH

October 01, 2021

I had a major transmission problem and they took care of everything in a very short time.i was lucky to have the extended warranty. More

by HOCKEYNUT090
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2021 -

Bertera Nissan responded

Hockeynut090, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc.. Please don't hesitate to reach out if there's anything additional we can do for you.

September 29, 2021

In the internet age where everybody thinks buying online from a company from who knows where. Their commercials show vending car delivery machines. Others have smiling people delivering your car, then see y More

by jagelskyjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Gillette
Oct 01, 2021 -

Bertera Nissan responded

Jagelskyjohn, we're happy you found our staff to be so supportive during your experience here at Bertera Nissan, Inc.. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 29, 2021

I have had all my service here since 2006. Always courteous. Completed everything I ask for. More

by Sandy
Recommend Dealer
Yes
Employees Worked With
John Shaw, Bob Fitzsimmons
Oct 01, 2021 -

Bertera Nissan responded

Hi Sandy, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

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