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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews
Call Service Center (866) 732-3016

966 Reviews of Bertera Nissan - Service Center

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October 17, 2021

Sean, my service attendant was excellent. He called me with updates and answered all my questions. More

by Steve.hartnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Oct 28, 2021 -

Bertera Nissan responded

Steve.hartnett, thank you for your kind review; we are happy to pass along your comments to Shawn! Thank you!

October 16, 2021

Satisfied with the service! No complaints. Everyone was extremely kind. The coffee, hot tea, and pastries are a plus! More

by La'Keshia Carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Report | Print
Oct 28, 2021 -

Bertera Nissan responded

La'Keshia Carter, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2021

GREAT SERVICE AND VERY FRIENDLY ,GREAT WORK SYSTEM .I'm don't waste my time really good service ,I GIVE A+ More

by yan18rob26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2021 -

yan18rob26 responded

IS ME JEAN ROBERT .MY NISSAN SERVICES WAS THURDAY 14 AND THE SERVICES IS REALLY GREAT ,THE PERSONAL SERVICES IS PROFESSIONAL AND FRIENDLY

Oct 28, 2021 -

Bertera Nissan responded

Hi Yan18rob26, thank you so much for your positive comments about Bertera Nissan, Inc.! We can't wait to see you again, have a great day.

October 16, 2021

Friendly, quick! Only problem had a 7:15 appt, it doesn’t open till 7:30 More

by sargento514
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fitzsimmons
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Oct 28, 2021 -

Bertera Nissan responded

Sargento514, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! We are always more than happy to assist you if anything else comes up. Take care!

October 15, 2021

Employees actually talk to you like they care. I’ve been to many dealerships in my life and this place is above and beyond what I’ve had elsewhere More

by msgoodie2shoes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2021 -

Bertera Nissan responded

Msgoodie2shoes, we're glad to hear you enjoyed your visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bertera Nissan, Inc.!

October 14, 2021

Great communication and very well explained efficient service definitely looking forward to going back when needed. More

by Vegaoluis2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Report | Print
Oct 16, 2021 -

Bertera Nissan responded

Vegaoluis2006, thanks for your praise and kind comments about our team. We can't wait to see you again, have a great day.

Oct 16, 2021 -

Vegaoluis2006 responded

No problem

October 13, 2021

My appointment was at 2:30 but the wait was longer than I thought it be More

by BISHOP.29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn gillette
Report | Print
Oct 16, 2021 -

Bertera Nissan responded

Hello Bishop.29, thank you; we appreciate your feedback! T We do hope we can be of assistance in the future. Take care!

October 13, 2021

Waiting an 1 1/2 was a bit long but everything else was excelente. Thanks More

by GLUCALEX
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2021 -

Bertera Nissan responded

Hello Glucalex, thank you; we appreciate your feedback! Please give our service manager a call at 508-832-9611 so we can better assist you. Thank You.

October 12, 2021

Long wait time for a 7:45 an appt. We booked early on a holiday Monday to try to avoid this. More

by Monica -
Recommend Dealer
Yes
Employees Worked With
(The Shuttle Guy) Larry Kaplan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
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Oct 16, 2021 -

Bertera Nissan responded

Hi Monica -, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please give our manager a call at 508-832-9611 so we can better assist you with this. Thank You.

October 12, 2021

I was very happy with their service and knowledge about my car . And looking forward to next oil change. More

by STOKATLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Demers, Rich Salmon
Report | Print
Oct 16, 2021 -

Bertera Nissan responded

Stokatli, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! We hope to be of service to you again in the future. Best wishes, Bertera Nissan, Inc.

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