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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

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February 01, 2023

Every one that I dealt with was very cordial and professional. Would go back for services no problem. More

by dleurenius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

dleurenius responded

Thanks for the re-call fix

Feb 08, 2023 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2023

Salespeople were diligent, friendly, and informative, sometimes a bit less so on the EV, but mostly top notch. More

by theresecw2
Recommend Dealer
Yes
Employees Worked With
Kyle
Feb 01, 2023 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

January 29, 2023

The experience was quick and easy. I’ve been with Nissan for almost 25 years. Very happy More

by DONNAJMCCABE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Gubber
Feb 01, 2023 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

January 28, 2023

Service department is always great to work with always satisfied with my truck being serviced here More

by NATO_PHONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Bertera Nissan responded

Nato_phong, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

January 26, 2023

Good. Good. Good. Good. Good. Good, good, good good good good good good good good More

by KC73OB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

January 26, 2023

Professional service and friendly assistance. Also, quality work on maintenance performed, as well as honoring a coupon. More

by JPETRAITIS81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Bertera Nissan responded

Jpetraitis81, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 25, 2023

I received excellent communication about my service through Caitlin. She was extremely personable and helpful. More

by Bonnaleef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 24, 2023

It was a pleasure working with Mick, he was cordial, accommodating and knowledgable.I had a great experience over all. More

by micheem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick
Jan 26, 2023 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

January 20, 2023

They did a great job and even sent a video. Very impressed!! Would definitely go there again. Thank u More

by mikilyn239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Rybacki
Jan 24, 2023 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 02, 2023 -

mikilyn239 responded

Nick Rybacki took great care of me. Got me right in. Easy to work with

January 20, 2023

Great service and excellent customer service . Car was ready on time. Would go back again . More

by MCLEANSHERIANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jan 24, 2023 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

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