Back

Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

Sort by
October 23, 2021

John Shaw was very nice and hospitable .He listen and to All of my concerns and he was very helpful in finding me an appointment for my 10000 mile oil change. More

by bushwoman29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
Oct 28, 2021 -

Bertera Nissan responded

Bushwoman29, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

October 22, 2021

Great people very accommodating. The took me earlier then my scheduled appointment which was a big help More

by grangerl1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Bertera Nissan responded

Grangerl1954, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 21, 2021

To my expectations . Clue was welcoming and explained the procedures well. Long waiting for the car service to complete More

by CNTHIANGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Bertera Nissan responded

Hi Cnthianga, thank you for taking the time to leave a review for us at Bertera Nissan, Inc.. We're happy we could meet your expectations! We're looking forward to your next visit with us!

October 21, 2021

The agent that helped me the morning of my service was very kind and knowledgeable. More

by Tawnya.mclelland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Bertera Nissan responded

Tawnya.mclelland, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc.. We hope to be of service to you again in the future. Best wishes, Bertera Nissan, Inc.

October 21, 2021

Service was outstanding. Was able to call and they got me right in! Great job More

by RICKFMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
Oct 28, 2021 -

Bertera Nissan responded

Rickfms, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 20, 2021

I love the kind people at Bertera. The sales staff is patient and the service department is knowledgeable! More

by KOZAK_AMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw, Bob Fitzsimmons
Oct 28, 2021 -

Bertera Nissan responded

Hello Kozak_amy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 20, 2021

Professional & knowledgeable staff..work has always been excellent...car was bought here & all service was performed @ the dealership...superior performance by the service technicians... More

by ddonohue9860
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw, Bob Fitzsimmons
Oct 28, 2021 -

Bertera Nissan responded

Hi Ddonohue9860, thank you so much for your positive comments about Bertera Nissan, Inc.! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 20, 2021

Excellent customer service, very friendly!! Always Excellent customer service, very friendly!! Always answer all my questions!! Went in for oil change at my time of appt was out quickly. Clean wait More

by SUSANNE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Abnoos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylle Higgins
Oct 28, 2021 -

Bertera Nissan responded

Susanne2, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc.. We hope to be of service to you again in the future. Best wishes, Bertera Nissan, Inc.

October 20, 2021

I drive from Belmont Ma to get my service at your dealership. I am always happy will my service. I was disappointed with tires for life . I.was give a quote of 697.00 for Michelin tires that was w More

by MJAC21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fitzsimmons
Oct 28, 2021 -

Bertera Nissan responded

Mjac21, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

October 17, 2021

Ali, my service advisor, was great. She is an excellent communicator, handled all my requests and is a great representative for Betera Nissan. More

by FJPISCITELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Bertera Nissan responded

Fjpiscitelli, we're so glad that we were able to go above and beyond your expectations! We hope you have a great day!

...
79
...