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966 Reviews of Bertera Nissan - Service Center
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November 24, 2021
I love how everything is well explained during the entire service process. Great group! Thank you all. service process. Great group! Thank you all. More
by lytomya
Verified Customer
November 23, 2021
Alexandria was stellar! She is an asset to the company! Alexandria was stellar! She is an asset to the company! She made it easy to understand what the car needed and handled getting the work done! Alexandria was stellar! She is an asset to the company! She made it easy to understand what the car needed and handled getting the work done! More
by BRUTEMAN990
Employees Worked With
Other Employees :
Brianna Metcalf
November 23, 2021
They said my car would be about an hour and it was out in 45 minutes! Thank you! 45 minutes! Thank you! More
by R4C2
Employees Worked With
November 22, 2021
Great Service from Shawn & Dennis. Always a pleasure to do business at the Auburn location. do business at the Auburn location. More
by TVECCHIA
Employees Worked With
November 21, 2021
Dependable, friendly, and helpful. Takes the time to explain any issues and how it needs to be fixed. Does not try to sell unnecessary services. explain any issues and how it needs to be fixed. Does not try to sell unnecessary services. More
by m.villamaino
Employees Worked With
John Shaw
November 21, 2021
they have a wonderful staff & great service! Would recommend to everyone thinking of purchasing a vehicle recommend to everyone thinking of purchasing a vehicle More
by tthieutt
Employees Worked With
November 21, 2021
They were friendly and knowledgeable about the service that was needed on my vehicle recalls. that was needed on my vehicle recalls. More
by WEAVERT19
Employees Worked With
November 20, 2021
Fantastic service and professional staff. The entire experience greatly exceeded my expectations. I strongly recommend Bertera Nissan. experience greatly exceeded my expectations. I strongly recommend Bertera Nissan. More
by patrick.quinn07
Employees Worked With
Other Employees :
John Shaw, Bob Fitzsimmons
November 20, 2021
Service department should let customers know that making an appointment is not necessary as they actually go by the 'first come first serve', theory. I dropped off my vehicle at 4:45 on a Thursday for a 10: an appointment is not necessary as they actually go by the 'first come first serve', theory. I dropped off my vehicle at 4:45 on a Thursday for a 10:15 appointment on Friday. I called at 2:15 to find out the cost. I was told it wasn't ready yet. In fact it was in some kind of line-up still waiting to be worked on. This put more than myself in a bad situation for the afternoon. In fact, this same scenario happened the last time I had service on this same vehicle at this same facility. Should have known better. One of the people this inconvenienced was raring to give this department a review. In addition to this, someone should speak to your service staff behind the counter about commenting on unruly customers while other customers are in ear shot. The conversation not meant for my ears was unprofessional to say the least. More
by SEWBUTTON1
Employees Worked With
S. Gillette who was fine, just not up front about time
November 20, 2021
Great customer service with a busy group of staff everyone was friendly and helpful to me everyone was friendly and helpful to me More
by JENNABIRDXO
Employees Worked With
