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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews
Call Service Center (866) 732-3016

966 Reviews of Bertera Nissan - Service Center

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December 16, 2021

The service was excellent! Manager Dennis deserved 10 stars! I will recommend to everyone. Thank you! More

by eso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2021 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 15, 2021

The Bertera Nissan team always provides excellent service! Shawn was outstanding to work with! I trust them to make my vehicle’s repairs and I use them for all my vehicle’s maintenance checks! More

by JennOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
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Dec 24, 2021 -

Bertera Nissan responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 15, 2021

Sean was amazing. He worked with me on a rental car when the repairs were more than we expected. He was honest and very nice. He is my go to for service questions. More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gillette
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Dec 24, 2021 -

Bertera Nissan responded

Amanda, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

December 14, 2021

Fast and friendly service. The extra work i needed was also finished within the same day. More

by JAKECARDINEL121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2021 -

Bertera Nissan responded

Hi, we are so happy to read such a great review about Bertera Nissan, Inc.! We are always more than happy to assist you if anything else comes up. Take care!

December 14, 2021

I bought my last 2 cars at Bertera and have brought my last 3 cars there for service. I have been consistently happy with my experiences with Bertera. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Gillette
Report | Print
Dec 16, 2021 -

Bertera Nissan responded

We appreciate your positive review about your recent experience with us!

December 12, 2021

They handled my issue very promptly Ali keep us They handled my issue very promptly Ali keep us informed. I know Bertera is short on help at moment but seemed to move our issue quickly More

by gmkelleydm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
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Dec 16, 2021 -

Bertera Nissan responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Bertera Nissan, Inc.

December 12, 2021

I like to take my car to this dealership because they treat you like family and they are really good in what they do More

by LEJEMA919399
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Report | Print
Dec 16, 2021 -

Bertera Nissan responded

Hi, your satisfaction is our top priority. We look forward to your next visit! Take care!

December 11, 2021

Great service very knowledgeable call me when the car was done and also texted me. More

by Gige
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2021 -

Bertera Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bertera Nissan, Inc.. We hope to see you soon!

December 10, 2021

Everything went great. The waiting area is a good place as far as waiting goes. More

by peterhurstakjr
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Dec 16, 2021 -

Bertera Nissan responded

Hi, thanks for your praise and kind comments about our team. We hope to see you soon!

December 10, 2021

Everything was quick and easy to deal with. Everyone was very nice and helped with all my questions. More

by kmto2204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2021 -

Bertera Nissan responded

Hi, thank you so much for your positive comments about Bertera Nissan, Inc.!

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