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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews
Call Service Center (866) 732-3016

966 Reviews of Bertera Nissan - Service Center

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December 19, 2021

All the people that welcomed me during my visit were awesome and gave me due respect and fed me with all the information I need to know concerning my car. Good work More

by EMMANUELACQUAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw, Bob Fitzsimmons
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Dec 24, 2021 -

Bertera Nissan responded

Emmanuelacquah, thanks for your praise and kind comments about our team.

December 19, 2021

Bertera is a very good dealer to do business with..Have had good experience at least three cars good people to deal with service is great. More

by JOEBARB59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Peter Jorgensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
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Dec 24, 2021 -

Bertera Nissan responded

We appreciate your positive review about your recent experience with us!

December 18, 2021

Service center was nice and helped me out. Only problem was with the sales department trying to over price me or trying to hike up my apr if I financed through them More

by STAFFORD.CORBIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fitzsimmons
Report | Print
Dec 24, 2021 -

Bertera Nissan responded

Hi Stafford.corbin, thank you for taking the time to let us know about your recent experience. If you have any further questions, please give us a call. We're always happy to help!

December 17, 2021

I always get excellent service at Bertera Nissan. They are very knowledgeable and courteous there. More

by Dkady3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fitzsimmons
Report | Print
Dec 24, 2021 -

Bertera Nissan responded

Dkady3, we are so happy to read such a great review about Bertera Nissan, Inc.!

December 17, 2021

Our car was taken to Berterra by AAA tow truck. We had no idea what was wrong. Turned out to be a battery. They put us on top priority and were so understanding of our situation. Thank you to the service de More

by lwolsten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : And service department manager whose name escapes me. But was just so nice
Report | Print
Dec 24, 2021 -

Bertera Nissan responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 17, 2021

Had to wait 2 hours for an oil change!!!! That is too long to wait. More

by dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Fitzsimmons
Report | Print
Dec 24, 2021 -

Bertera Nissan responded

Dave, thank you for bringing this matter to our attention. We regret that you didn't have a great experience, and will use this as an opportunity to improve. We hope to see you soon, Take care.

December 16, 2021

This dealership has all it takes fix my car and I quess everyone else. Thanks More

by CADOMAKOH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw, Bob Fitzsimmons
Report | Print
Dec 24, 2021 -

Bertera Nissan responded

Thank you so much again for your feedback! We hope you have a great day!

December 16, 2021

Great advice from service reps. Great service from techs! Always dependable. Ride service is excellent. Highly recommended! More

by bylaws.ditches.0z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Gillette , Bob Fitzsimmons
Report | Print
Dec 24, 2021 -

Bertera Nissan responded

Hi Bylaws.ditches.0z, thank you so much for your positive comments about our team at Bertera Nissan, Inc.!

December 16, 2021

Very courteous. Attention to detail. Constantly kept you updated regarding the status of your service appointment. More

by tsimusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Dec 24, 2021 -

Bertera Nissan responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 16, 2021

John was organized and efficient and helpful. My car was serviced promptly and effectively. Thanks More

by buffalobarry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Report | Print
Dec 24, 2021 -

Bertera Nissan responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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