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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

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December 29, 2021

Superior service and advice. Work done exceeded expectations. I would definitely recommend Bertera to everyone! More

by Dale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
Dec 31, 2021 -

Dale responded

Superior service and advice. Work done exceeded expectations. I would definitely recommend Bertera to everyone!

Jan 10, 2022 -

Bertera Nissan responded

Hi Dale, we are very happy to have provided you with such a positive experience!

December 29, 2021

Couldn’t schedule an appointment until about 10 days out for service, but excellent service received. More

by ossian.cooney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Bertera Nissan responded

Hi Ossian.cooney, thank you so much for your positive comments about Bertera Nissan, Inc.!

Jan 10, 2022 -

Bertera Nissan responded

Smig9151, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc..

December 28, 2021

They are always pleasant and helpful. The service was preformed in a timely fashion and for the amount quoted! I always bring my car there for service and I’m quite satisfied! More

by grampy1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Jan 10, 2022 -

Bertera Nissan responded

Hi Grampy1997, thank you for taking the time to leave a review for us at Bertera Nissan, Inc.. We're happy we could meet your expectations!

December 24, 2021

Service was done very well. I was able to drop off night before and pick up at night as well More

by TYLER.WONDERLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 23, 2021

Everyone was very helpful for everything. Thank you the Everyone was very helpful for everything. Thank you the representative that worked on my case. More

by E.LEKDUSHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
Jan 10, 2022 -

Bertera Nissan responded

Hi E.lekdushi, we are very happy to have provided you with such a positive experience!

December 23, 2021

Very nice employees. Always courteous and helpful. .told me about an hour and a half and it was exact More

by JSHEA127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Fitzsimmons
Jan 10, 2022 -

Bertera Nissan responded

Hi Jshea127, thank you so much for your positive comments about Bertera Nissan, Inc.!

December 22, 2021

My all-time, favorite advisor is Shawn Gillette; ask for him by name. He was EXCELLENT in handling my concerns over a transmission problem. He really understood that I was scared and needed my car for work. More

by Dorothy Millhofer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Gillette
Dec 24, 2021 -

Bertera Nissan responded

Dorothy Millhofer, thank you for your kind review about our team member at Bertera nissan; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

December 22, 2021

First time at Bertera and it was a great experience! Clean facility, great customer service, nice and knowledgable staff. More

by madelinegrim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Dec 24, 2021 -

Bertera Nissan responded

Hi Madelinegrim, we are very happy to have provided you with such a positive experience!

December 22, 2021

This is my second vehicle purchased at Bertera and I am very satisfied. The staff is very professional and friendly to work with..I have no complaints. More

by wheelerrichard21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2021 -

Bertera Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

December 19, 2021

Oil change in sticker took an hour and a half which seems a bit long even with less workers available More

by RWATTS1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2021 -

Bertera Nissan responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

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