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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

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January 05, 2022

Bertera has been my go to for all services for my last three vehicles. Awesome staff, and they work hard with you to make things work for you and are always willing to help with scheduling when they can. More

by wallywalla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
Jan 10, 2022 -

Bertera Nissan responded

Wallywalla, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! We hope to see you soon!

Jan 10, 2022 -

wallywalla responded

Not sure why all fives didn't come back, but you all are the best team around. Special Thanks to Ali for being great about updating me when anything comes up!

January 05, 2022

Friendly clean and a good atmosphere they told me that what they were going to do More

by Donna_jameson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
Jan 10, 2022 -

Bertera Nissan responded

Donna_jameson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc..

January 04, 2022

I received exceptional service and very accommodating with my schedule. John went above and beyond to make sure my vehicle was done on time. More

by ealmeida821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Jan 10, 2022 -

Bertera Nissan responded

Ealmeida821, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

January 04, 2022

Everyone s always so friendly and they take care of all customers. Smiles and help are always given at the Auburn Nissan. More

by TONEY1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw, Bob Fitzsimmons
Jan 10, 2022 -

Bertera Nissan responded

Toney1978, thanks for your praise and kind comments about our team.

January 02, 2022

The assistance that I was provided was very prompt and very thorough. Staff was very courteous More

by NADINEJREMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Bertera Nissan responded

Nadinejremy, we are glad we could help!

January 02, 2022

well pleased with the service advisor and work done very professional and courteous convienient and a good place for travelers to get service More

by 001hasbeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Bertera Nissan responded

001hasbeen, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

January 01, 2022

Fast and efficient. Got the parts being ordered in a very fast and timely manner. More

by GIFTYBREMPONG4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw, Bob Fitzsimmons
Jan 10, 2022 -

Bertera Nissan responded

Giftybrempong4, we are so pleased you enjoyed your visit to Bertera Nissan, Inc.!

December 31, 2021

Always have amazing service from them!Thank you for being a great dealership that can be trusted! More

by Tom H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
Jan 10, 2022 -

Bertera Nissan responded

Tom H, we're glad you had such a wonderful experience with us!

December 30, 2021

John was very helpful. Had a regular service. All good Oil change and tire rotation More

by KAWELL5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Shaw
Jan 10, 2022 -

Bertera Nissan responded

Kawell5, we are so happy to read such a great review about Bertera Nissan, Inc.!

December 30, 2021

If you fixed the problem it would have given your service department an outstanding rating But no transmission fox for my 2018 but did a fine job on my 2010 More

by Paul.Maynard
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Al Azizi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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