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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

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January 16, 2022

The service team was very friendly, transparent, and provided excellent car service. Very professional and accommodative to my time with dropping off my car and picking it up the next day. More

by RYANLITTLE34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
Jan 20, 2022 -

Bertera Nissan responded

Ryanlittle34, thanks for your praise and kind comments about our team.

January 15, 2022

I was expecting the vehicle to be properly vacuumed. But they barely did the passenger side. More

by LINFORDNCUNNINGHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn gillette
Jan 20, 2022 -

Bertera Nissan responded

Linfordncunningham, your wonderful feedback and rating mean a lot to us.

January 15, 2022

Every time I visit for service the service department is quick to address my maintenance concerns and are always efficient. More

by prutz802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Jan 20, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 15, 2022

Good job by all, even with lack of help now a days they did well More

by PDW5252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Jan 20, 2022 -

Bertera Nissan responded

Pdw5252, thank you for your kind words and this wonderful review!

January 14, 2022

The Bertera Nissan of Auburn has a fantastic staff! From sales to service it has alway been a pleasant visit. They are always very helpful and informative. I would recommend them to anyone and everyone. In More

by CHARYLEE.D.KILBORN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2022 -

Bertera Nissan responded

lI I Charylee.d.kilborn, We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 14, 2022

I always bring my car to Bertera for service. They are efficient, professional and above all trustworthy. I couldn’t be happier with their service. Highly recommend this dealer for competent service! More

by BRENJI77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty in service is exceptional!!, John Shaw, Bob Fitzsimmons
Jan 20, 2022 -

Bertera Nissan responded

Hi Brenji77, thank you so much for your positive comments about Bertera Nissan, Inc.!

January 14, 2022

I bought my 2017 Nissan rogue there I bring it there all the time for service and it is usually good I had an 8 o'clock appointment for tire rotation oil change And brakes done for the rear it took 5 hour More

by CLARK46WILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Plaszewski
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2022 -

Bertera Nissan responded

Clark46williams, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to have a better understanding about your experience. Please reach out to us at (508) 832-9611 at your earliest convenience and we will do our best to resolve this with you.

January 13, 2022

Prompt service with a very clean waiting area and good coffee. Wait was as expected. More

by RDION03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2022 -

Bertera Nissan responded

Hi Rdion03, we are very happy to have provided you with such a positive experience!

January 13, 2022

Love the service and staff theyre very welcoming and very comforting and I love the service More

by Alexisguinding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw, Bob Fitzsimmons
Jan 16, 2022 -

Bertera Nissan responded

Alexisguinding, we're happy to hear you had such a positive experience with our team!.

January 12, 2022

Great Service! People were very friendly and had my car service done very fast! Will definitely be coming back More

by Irina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Jan 16, 2022 -

Bertera Nissan responded

Irina, we're happy you found our staff to be so supportive during your experience here at Bertera Nissan, Inc..

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