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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

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January 21, 2022

Alexandria was excellent to deal with. She explained everything in detail and answers all my questions. More

by Dave B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Bertera Nissan responded

Dave B, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc..

January 21, 2022

Was very pleased with the service , fast and convenient , the greeter was also very pleasant More

by clarkeb879
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Jan 26, 2022 -

Bertera Nissan responded

We appreciate your positive review about your recent experience with us!

January 21, 2022

Good communication and worked well to service my car and schedule next appointment to fix recall issues More

by LLOYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Bertera Nissan responded

Lloyd, thanks for your praise and kind comments about our team.

January 21, 2022

I had a wonderful experience . John was very professional,very helpful with any questions. My car was done in a timely manner. More

by CBLONDIE2272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Jan 26, 2022 -

Bertera Nissan responded

Cblondie2272, we're happy you found our staff to be so supportive during your experience here at Bertera Nissan, Inc..

January 20, 2022

Service was completed in a timely manner and to my satisfaction. Convenient check in. Very attentive staff. More

by LEDRUM56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Bertera Nissan responded

Ledrum56, we're so glad that we were able to go above and beyond your expectations!

January 20, 2022

Seem to do a thorough job. The waiting room was very comfortable. After the service was completed one of the techs helped me with my windshield wiper. More

by OWENSIDNED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Bertera Nissan responded

Owensidned, your satisfaction is our top priority.

January 19, 2022

John the service contact was a huge help in determining what was likely wrong and he was very professional and courteous. More

by mamarrone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Jan 26, 2022 -

Bertera Nissan responded

Mamarrone, we are so happy to read such a great review about Bertera Nissan, Inc.!

January 19, 2022

Bertera Nissan dealership is one of the best. Managers Bertera Nissan dealership is one of the best. Managers like John Shaw makes sure he explains every aspect of the work that needs to be corrected. More

by PDESANTIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Jan 26, 2022 -

Bertera Nissan responded

Pdesantis, your wonderful feedback and rating mean a lot to us.

January 19, 2022

It was good & on time with good representation from mr John and all his stuff More

by Manok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Jan 26, 2022 -

Bertera Nissan responded

Manok, your satisfaction is our top priority. We can't wait to see you again, have a great day.

January 18, 2022

Super friendly and professional. So far it’s been an easy process getting my car serviced here and they do great work. More

by madelinegrim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 20, 2022 -

Bertera Nissan responded

Madelinegrim, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

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