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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

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February 08, 2022

Very satisfied with service received. Vehicle was taken at the scheduled appointment time and service was completed in a timely fashion. Service Rep was courteous and answered any questions I had. More

by LOHNES105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Gillette
Feb 11, 2022 -

Bertera Nissan responded

Lohnes105, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

February 07, 2022

Brought my Murano in for service and got many issues resolved I'm a timely manner. Great service! Thank You! More

by FORCIERTRISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
Feb 11, 2022 -

Bertera Nissan responded

Forciertrish, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 07, 2022

Fantastic customer service will always recommend Bertera as a dealership with the whole package. A SPECIAL thanks to Ali and Bob for keeping me informed and getting my repairs done in timely fashion! More

by BRUCEBASTEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ALI, Bob Fitzsimmons
Feb 11, 2022 -

Bertera Nissan responded

Brucebastek, your satisfaction is our top priority. Please don't hesitate to reach out to us if there's anything more we can do!

February 07, 2022

Service rep was very knowledgeable and helpful. Explained all my services in great detail. Pleasant experience. More

by Melidamg1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Fitzsimmons
Feb 11, 2022 -

Bertera Nissan responded

Melidamg1967, we're so glad that we were able to go above and beyond your expectations! We hope you have a great day!

February 05, 2022

The best dealer here is the best option you can go to get the service More

by RAYJCATILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Bertera Nissan responded

Rayjcatillo, we're happy you found our staff to be so supportive during your experience here at Bertera Nissan, Inc.. Thank you so much again for your feedback! We hope you have a great day!

February 04, 2022

Very helpful and pleasant. The work was done in a timely manner. Was very impressed. More

by PDW5252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Bertera Nissan responded

Hello Pdw5252, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2022

The staff are friendly and knowledgeable. One sales rep, The staff are friendly and knowledgeable. One sales rep, Ali, came up to me and he was very nice. He asked how I was and we had a nice conversation. More

by CKEELIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexandria,Callahan, Kylle Higgins
Feb 11, 2022 -

Bertera Nissan responded

Ckeelin, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 03, 2022

I have never had a problem with their service. It's always done on time and the people that work in that department are wonderful! More

by ctdeb59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Bertera Nissan responded

Ctdeb59, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2022

Had driver's power window looked at as it was getting stuck. Window needed tracks cleaned and lubricated. Frustrating for this to happen to a 2019 model that is garaged most of the time. Service was not More

by NOT ME!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Feb 11, 2022 -

Bertera Nissan responded

Not Me!, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (508) 832-9611. We look forward to hearing from you.

January 31, 2022

Awesome job, great customer service. I have nothing bad to say about this service at all. More

by cmarpin13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha Pellot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Metcalf
Feb 11, 2022 -

Bertera Nissan responded

Cmarpin13, we're happy to hear you had such a positive experience with our team!

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