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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

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February 27, 2023

I like it good professional team and plenty of cars on the lot great experience More

by TONYDIZE508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natasha Pellot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Abnoos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Bertera Nissan responded

Tonydize508, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

February 26, 2023

Great service department. Kept informed thru process. Nice video of service. No surprises from Caitlin. More

by DUDFIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Bertera Nissan responded

Dudfire, we are so happy to read such a great review about Bertera Nissan, Inc.! We hope to be of service to you again in the future. Best wishes, Bertera Nissan, Inc.

February 25, 2023

Very good, They kept me informed while I was waiting for my car I would definitely go back to them, and I would definitely recommend them More

by SHARONCAT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Bertera Nissan responded

Sharoncat1, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

February 22, 2023

I brought my vehicle in for inspection, the service rep was friendly & knowledgeable about the setting issues I was experiencing. She addressed it and changed it to what I wanted it to be. More

by dawnsband
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Bertera Nissan responded

Dawnsband, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

February 22, 2023

I think dealership is great ! But the people taking this survey should get act together ! 6th time I'm filling this out! More

by ALDENVENTURESINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Bertera Nissan responded

Aldenventuresinc, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

February 20, 2023

I arrived on time was taken immediately They did the service I requested. Upon completion they told I needed some brake work and gave me an estimate and a timeline of when the service needed to be done More

by smk0708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The employee was Niick
Feb 22, 2023 -

Bertera Nissan responded

Smk0708, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

February 20, 2023

Caitlin is and has always been a super friendly team member who makes it a point to make me feel like I’m with family and trust 100%. Very upfront about recommendations and pricing. Very happy with the More

by wallywalla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Bertera Nissan responded

Wallywalla, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

February 18, 2023

Dennis was an absolute professional. He is a true asset for Bertera. He turned a very tough situation into a very happy customer. More

by Petermbarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Bertera Nissan responded

Hi Petermbarry, thank you so much for your positive comments about Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 17, 2023

Caitlin has been very helpful. Your techs working on the cars need to be retrained or guided. I keep going back to fix a new problem they have created. More

by CHERYLCEDRONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Anglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 17, 2023

I brought my car in for service. Theo Cossins assisted me. He was great, kept me informed via text and sent me a video of the car while it was checked. More

by MTGOUGH56
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Cossins
Feb 22, 2023 -

Bertera Nissan responded

Mtgough56, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

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