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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

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March 23, 2022

Have been going there for years … always polite and in a timely fashion they get things done More

by JEANINE3438
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 21, 2022

The person that helped me I believe his name is Sean was very helpful and extremely professional. This was a very good experience this time as opposed to the last time I was there not a very good experience More

by LINDAMAD1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Mar 23, 2022 -

Bertera Nissan responded

Lindamad1958, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

March 20, 2022

Jen was my service person and was very professional and helpful in making sure I understood what was to be done. Once my car was serviced, she went over the checklist with me to be sure I knew everything More

by w.stone18@charter.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen
Mar 22, 2022 -

Bertera Nissan responded

W.stone18, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

March 20, 2022

Bertera Nissan is the only place I take my vehicle period! I know my family’s Safety will always be top priority when in my car. They would never let me leave in a vehicle that would leave my family More

by Fungreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fitzsimmons
Mar 22, 2022 -

Bertera Nissan responded

Hi Fungreen, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

March 20, 2022

Great service department, They Kept us informed about our son's car and costs options. More

by JAYBIRD49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Bertera Nissan responded

Jaybird49, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

March 19, 2022

Outstanding communication. Appreciate the quick service and staff explanations of problem and repair solution. Thank you. More

by dmfogarty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Bertera Nissan responded

Dmfogarty, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

March 18, 2022

Excellent service department! I have to travel a long way for service but I’ll do it every time. More

by spajka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Bertera Nissan responded

Hi Spajka, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

March 18, 2022

Spot on from making may appointment to telling them when I needed it to the pick up. More

by Jalicea10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
Mar 22, 2022 -

Bertera Nissan responded

Jalicea10, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

March 17, 2022

Good communication,but outrages prices is unfair to working man and I definitely won’t ever buy a car from this dealership ever again More

by kmac142
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John something
March 17, 2022

Service on my car was speedy yet thorough, the staff member who attended to me was polite and well spoken, and in the waiting room there were free pastries and water. All in all it was a pleasant visit. More

by LRGORDON98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2022 -

Bertera Nissan responded

Hi Lrgordon98, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

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