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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews
Call Service Center (866) 732-3016

966 Reviews of Bertera Nissan - Service Center

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March 27, 2022

I appreciate Bertera could give me appointment the day after I called and Jen in service dept was an absolute pleasure to work with! More

by STEVEB624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen in service!
Report | Print
Mar 29, 2022 -

Bertera Nissan responded

Hi Steveb624, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2022

The entire visit was excellent! Shawn was the best! Very helpful and informative!!! He really cares about his customers! More

by LMGIbney18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Gillette
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Mar 29, 2022 -

Bertera Nissan responded

Lmgibney18, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc.. If you have any further questions, please give us a call. We're always happy to help!

March 27, 2022

John Shaw the service adviser was professional and courteous in helping to answer my questions about the service on my Nissan Rogue More

by CANYSTROM12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
Report | Print
Mar 29, 2022 -

Bertera Nissan responded

Hi Canystrom12! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

March 25, 2022

Easy to make appt and service was ready on time. I love the all points inspection. Service advisor, John, was excellent . More

by SHAERICKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Report | Print
Mar 29, 2022 -

Bertera Nissan responded

Hi Shaerickson! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

March 25, 2022

Very informative and updated me quickly regarding my vehicles status. Followed up the questions asked More

by SUSAN736
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2022 -

Bertera Nissan responded

Hi Susan736, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 25, 2022

They were very helpful and attentive. They do their job very well. 100% recommended They know what they do. you will leave very satisfied More

by ambarreto1617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Report | Print
Mar 29, 2022 -

Bertera Nissan responded

Ambarreto1617, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc.. If you have any further questions, please give us a call. We're always happy to help!

March 24, 2022

Place is nice and clean. Everyone is super helpful. The customer service is top tier. More

by MIXEDANGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2022 -

Bertera Nissan responded

Thank you so much for your kind words! If you have any further questions, please give us a call. We're always happy to help!

March 24, 2022

Dealership scheduling was a smooth process and staff was helpful. The waiting area was comfortable fir an extended wait More

by cdcapron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Report | Print
Mar 25, 2022 -

Bertera Nissan responded

Hi Cdcapron, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

March 23, 2022

Shawn provided great service! He was able to work with the mechanics to give me various options for repair. Overall I am satisfied with my 1sr experience and will return. More

by MELISSA.DESMARAISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Gillette
Report | Print
Mar 25, 2022 -

Bertera Nissan responded

Melissa.desmaraisa, we are so happy to read such a great review about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

March 23, 2022

I have had excellent service with my car at Bertera. Always pleasant to deal with and always fix my problems with a professional expertise More

by putter4619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
Report | Print
Mar 25, 2022 -

Bertera Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

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