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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

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April 06, 2022

Excellent service all way on time no great job friendly no need to to do better More

by SMEDLY22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Bertera Nissan responded

Hi Smedly22, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 06, 2022

The service was good and done timely. They went over everything they checked as part of the service and identified that everything was good. Very pleasant. More

by BRENDALLANIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

April 06, 2022

Convienent , professional , always kept well informed on services performed.. comfortable waiting area..appt. Always done promptly, at assigned time.. More

by DJSJEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Bertera Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 06, 2022

The staff were very willing to help my service go smoothly and efficiently. Good People. More

by EWJSTONE11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha Pellot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Plaszewski
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Demers, John Shaw, Bob Fitzsimmons
Apr 08, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

April 03, 2022

Love bringing my car in for service. I understand everyone is short handed but way to long for oil change More

by SALERNORUGCLN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot her but she was excellent!
Apr 05, 2022 -

Bertera Nissan responded

Salernorugcln, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 02, 2022

Usual Great service, clearly explained everything and work was done quickly. Waiting area was nice. More

by mcheckosky75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Apr 05, 2022 -

Bertera Nissan responded

Hi Mcheckosky75, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 31, 2022

The service is the best! Everyone is so attentive,so informative and most of all-so professional! I am never worried about bringing my car there for service -have been a cust More

by KADIE121954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 31, 2022

Very good service. Nice people and they were friendly and very helpful. I would recommend them. More

by EEC736
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Apr 03, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 31, 2022

Excellent service department and the work on my vehicle was done in the a timely manner. My vehicle was cleaned after the work was done. Great job Bertera Nissan. More

by bushwoman29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2022 -

Bertera Nissan responded

Bushwoman29, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

March 31, 2022

I've been coming to the dealership for over 20 years. Always able to get an appointment regardless of what is wrong with the vehicle. Although I've had many many issues in the past year they make it feel More

by FREDRWARNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Gillette., John Shaw, Bob Fitzsimmons
Apr 03, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

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