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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews
Call Service Center (866) 732-3016

966 Reviews of Bertera Nissan - Service Center

Sort by
April 13, 2022

Very friendly staff. Service work was done in a timely manner. Service was a pleasure to work with More

by carguyjim318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

April 13, 2022

Great staff, promptband welcoming. I am happy with the service my truck is receiving. Thank you More

by MIKEDECAROLIS_21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2022 -

Bertera Nissan responded

Mikedecarolis_21, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc.. If you have any further questions, please give us a call. We're always happy to help!

April 13, 2022

Great customer service and no hassle regarding servicing my cars, the staff is very helpful and knowledgeable technicians. More

by SAOCO66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw, Bob Fitzsimmons
Report | Print
Apr 15, 2022 -

Bertera Nissan responded

Saoco66, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

April 13, 2022

Awesome service department definitely recommend staff is very friendly and knowledgeable A++++ recommend to anyone who wants quality work More

by MJGILLETTE34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Report | Print
Apr 15, 2022 -

Bertera Nissan responded

Hi Mjgillette34, thank you so much for your positive comments about Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 12, 2022

Bertera Nissan helped me in the best way possible. Very nice and respectful, Shawn was a great help! More

by BOUVIER.CALLIE06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Apr 14, 2022 -

Bertera Nissan responded

Hi Bouvier.callie06, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 12, 2022

Good service department that communicates with the customer well during your wait. Always on time for your service. More

by JEANLDESANTIS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

April 09, 2022

These guys took over 2 hours for an oil change and inspection sticker. Every time it's some other excuse. More

by James M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Shaw
Report | Print
April 09, 2022

They have great service good quality parts and the employers are very good at what they do More

by TOYSJUNIOR65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw, Bob Fitzsimmons
Report | Print
Apr 13, 2022 -

Bertera Nissan responded

Hi Toysjunior65, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2022

I had to buy two brand new tires After only having them for 10 days ago, less than 50 miles one of them blew out while driving down Plantation st and They would not replace the bad tire !!! I had to pay an More

by lisamck62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jen
Report | Print
April 08, 2022

Shawn was wonderful. Did not receive $20 savings received in mail following day for spending over $100 though so that is upsetting to me. More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Apr 13, 2022 -

Bertera Nissan responded

Robin, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! We will be looking into the $20 savings and be reaching out to you with more information. Thank you!!

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