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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

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May 07, 2022

This place is absolute garbage. Only want to make money and not a customer happy. They gave me a xxx and won’t work with me to get something a little more expensive to get me out of More

by k_b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amir Abnoos
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Bertera Nissan responded

K_b, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (508) 832-9611. We look forward to hearing from you.

May 06, 2022

I always have a good experience when I get my car serviced. Everyone is very pleasant. More

by vlblovejoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
May 10, 2022 -

Bertera Nissan responded

Hi Vlblovejoy, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

May 06, 2022

The front desk service is knowledgeable , patient snd curtious. The mechanical work has been on spot . Prices are similar to other dealerships . Waiting area is slwsys clean . More

by JOANNELHOSCHETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw, Bob Fitzsimmons
May 10, 2022 -

Bertera Nissan responded

Joannelhoschette, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 04, 2022

Friendly staff. They communicate and follow up on everything. Work is completed in a timely manner. More

by MM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
May 06, 2022 -

Bertera Nissan responded

Hi Mm, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

May 04, 2022

It took 5 times/5 weeks of being out of a work van to solve the starting issue. After I said that if you can’t fix it I wish to lemon out my vehicle. More

by Gjbplumbingandheating
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
May 06, 2022 -

Bertera Nissan responded

Hello, thank you for letting us know how your experience with us went. Please give our manager Amir a call at 1-508-832-9611. Thank you!

May 03, 2022

In the time that I have been with you everything has gone well. Excellent service and good waiting room More

by GCAMACHO22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw, Bob Fitzsimmons
May 05, 2022 -

Bertera Nissan responded

Gcamacho22, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc.. If you have any further questions, please give us a call. We're always happy to help!

May 02, 2022

Everyone was super helpful. I was in and out within and hour. Always great service! More

by roxanamh916
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Shaw
May 05, 2022 -

Bertera Nissan responded

Hi Roxanamh916, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

April 30, 2022

Great service very nice peoples They friendly and have experience on the job I’m happy with them and I’m going back if i I have to do something else More

by IDURMILLARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2022

Excellent communication and service. I look forward to my next scheduled service appointment at Bertera More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2022 -

Bertera Nissan responded

Hi Joe, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

April 27, 2022

Very pleased with service received for 30,000 checkup, plus recall. Work done sooner than expected. Very happy with help from Jennifer Gancarz in service department More

by JAOFALES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Gancarz
Apr 30, 2022 -

Bertera Nissan responded

Hi Jaofales, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

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