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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

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May 12, 2022

They do good work. Service improved since last visit. Glad to see improvements were made. More

by PGEDDES.LAW
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
May 13, 2022 -

Bertera Nissan responded

Hi Pgeddes.law, thank you for taking the time to let us know about your recent experience. We can't wait to see you again, have a great day.

May 12, 2022

Always professional, Bertera is an excelled dealership and service is very clear about what to expect. I recommend it! More

by DEB.RYAN11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
May 13, 2022 -

Bertera Nissan responded

Deb.ryan11, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

May 11, 2022

Courteous staff; I was waiting to hear from the dealership when the part becomes available but after 2 weeks I decided to call and in fact the part was already available but for some reason I was n More

by moussa573
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw, Bob Fitzsimmons
May 13, 2022 -

Bertera Nissan responded

Hi Moussa573, thank you so much for your positive comments about Bertera Nissan, Inc.! We can't wait to see you again, have a great day.

May 11, 2022

I trust Berta Nissan’s professional staff with the care and maintenance of my Nissan Rogue. More

by JennOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Gancarz, John Shaw
May 13, 2022 -

Bertera Nissan responded

Jennom, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 11, 2022

Called dealership day after I received warranty notice in the mail They gave me an appointment for the next day It worked out well into my work schedule More

by aljenma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
May 13, 2022 -

Bertera Nissan responded

Hi Aljenma! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

May 10, 2022

The technician Brad is amazing! ! He sent a video of his work to me. In the video he explained everything about under the hood and undercarriage. I’m very impressed with his professi More

by Jacqueline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Abnoos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hans P. Jorgensen
May 13, 2022 -

Bertera Nissan responded

Jacqueline A. Faison, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

May 07, 2022

I have had my rogue serviced there several times. The staff is friendly and the mechanics are very knowledgeable. I was happy with the service I received More

by kimbaboo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn
May 10, 2022 -

Bertera Nissan responded

Hi Kimbaboo, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

May 07, 2022

All good timely appointment waiting parts from Asia but that’s normal in this day and age More

by bburchstead0819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
May 10, 2022 -

Bertera Nissan responded

Hi Bburchstead0819, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 07, 2022

I have confidence that the service staff is honest with me and that the quality of the work is topnotch More

by JBOWEN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw, Bob Fitzsimmons
May 10, 2022 -

Bertera Nissan responded

Jbowen7, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc.. If you have any further questions, please give us a call. We're always happy to help!

May 07, 2022

Love this dealership always does a great job woth everything. Never any problems what so ever More

by orrmeli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
May 10, 2022 -

Bertera Nissan responded

Orrmeli, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc.. If you have any further questions, please give us a call. We're always happy to help!

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