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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

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May 17, 2022

The staff is always there and willing to help in any way they can. Very Friendly and will answer any questions that you have. More

by MARGARETROSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
May 18, 2022 -

Bertera Nissan responded

Margaretrose, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

May 17, 2022

Great customer service. Was kept updated throughout appointment. Work was done in appropriate time frame. More

by KCOURCHAINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
May 18, 2022 -

Bertera Nissan responded

Hi Kcourchaine, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

May 17, 2022

Explained every service that was performed on my vehicle, with the results. Told me what will need to be done on my next service. More

by pattiann116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
May 18, 2022 -

Bertera Nissan responded

Hi Pattiann116, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 17, 2022

Prompt service and good advice. The van service was comfortable and convenient. The car was ready when promised. More

by Jdonnelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw, Bob Fitzsimmons
May 18, 2022 -

Bertera Nissan responded

Hi Jdonnelly! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

May 14, 2022

My advisor , quite the looker I might add, (what’s her situation?), kept updated on the status of my service. Waiting g room was comfortable and restrooms were clean. My only complaint was the lack of pop More

by RICHARD.DAVIS95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw, Bob Fitzsimmons
May 17, 2022 -

Bertera Nissan responded

Richard.davis95, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

May 14, 2022

Tried hard to fit me to Schindler even when busy. Thorough critique of work needed More

by LUANNGADOURY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
May 17, 2022 -

Bertera Nissan responded

Luanngadoury, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

May 13, 2022

Great service, staff is friendly and nice, love the text notifications, great waiting area and kids room! More

by Kaymichalowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen , John Shaw
May 17, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 13, 2022

It Took longer than expected but they took good care of me with no charge More

by MIKE3.ARSENAULT84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
May 17, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 13, 2022

Very good service. Got my car in right away. Repair finished when they said it would be More

by CHARLIEWELSH59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Gancarz Service Advisor
May 17, 2022 -

Bertera Nissan responded

Hi Charliewelsh59, thank you so much for your positive comments about Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 12, 2022

Fast, efficient service. The technician described what was going to happen every step of the way. More

by gbosse5045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
May 13, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

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