Bertera Nissan - Service Center

They took me in for state inspection with minimal waiting. Polite, professional and detail oriented. waiting. Polite, professional and detail oriented. More

Caitlin went out of her way to help with everything. She made sure I understood everything. When the parts came in she followed up to make my appointment. She made sure I understood everything. When the parts came in she followed up to make my appointment. More

Caitlin was very personable and made the whole experience stress free and comfortable. The work was done quickly and accurately. stress free and comfortable. The work was done quickly and accurately. More

Both Sales associates that worked with us Kyle and John were professional and helpful everyone that we have worked with at Bertera have always been friendly and helpful this was our third vehicle that were professional and helpful everyone that we have worked with at Bertera have always been friendly and helpful this was our third vehicle that we have purchased from Bertera Nissan and we will return for our fourth in a couple years. More

Did a recall. Identified another issue on exhaust clamps. Fixed at reasonable rate. Service people were personable/nice. Identified another issue on exhaust clamps. Fixed at reasonable rate. Service people were personable/nice. More

Every time I go here the service department is always on the ball. Just went in for a sticker and had a bad bulb. Got a $70 bulb for no charge. the ball. Just went in for a sticker and had a bad bulb. Got a $70 bulb for no charge. More

Jim is excellent to do business with. My Kicks SR has a radio and Sirius XL. On two occasions Jim has showed me how the radio, telephone and, GPS work. Before I left their complementary My Kicks SR has a radio and Sirius XL. On two occasions Jim has showed me how the radio, telephone and, GPS work. Before I left their complementary coffee bar I had recommended Jim to a fellow who was there for service and was thinking that he might buy a new car. More

There was zero pressure to look and test drive vehicles. Jim was knowledgeable and took time to answer my questions. Jim was knowledgeable and took time to answer my questions. More

Very professional, polite. I was pleased and surprised at a video recorded inspection and the key they completed for me works well. I was pleased and surprised at a video recorded inspection and the key they completed for me works well. More

Poor customer service! I was made to feel extremely uncomfortable.Awkward,embarrassed ,etc etc.I hope to NEVER step foot near those people again . I was made to feel extremely uncomfortable.Awkward,embarrassed ,etc etc.I hope to NEVER step foot near those people again . More