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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

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June 11, 2022

I was told by John Shaw that I would qualify for ties for life. I was not accepted More

by BARTELS03
Price
Recommend Dealer
No
Employees Worked With
John Shaw
June 09, 2022

We had a coupon from Nissan and an oil change and the coupon was not accepted. More

by noni1sant
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Bertera Nissan responded

Hello, if you could give our manager a call at 1-508-832-9611 so we can further look into this. Thank you.

June 09, 2022

Service was as expected, nothing above and beyond. Problem brought in for diagnosis wasn’t identified. More

by RYANJ.KENNEDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
June 09, 2022

Staff was very polite. Vehicle was admitted for service right on time. I was kept updated on service and results were reviewed with me. Happy with service. More

by KSKLENAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Jun 14, 2022 -

Bertera Nissan responded

Ksklenak, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

June 08, 2022

It was a good experience getting my new truck I needed have my truck looked at because i was having trouble with my brakes and he the service department was goon More

by CHANBENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen gancarz was great
Jun 10, 2022 -

Bertera Nissan responded

Hi Chanbent, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2022

Very pleasant staff and environment. I enjoyed the complimentary muffin. I appreciate that I have been assured that I will be notified when the necessary parts arrive. More

by joelsiegelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fitzsimmons
Jun 08, 2022 -

joelsiegelman responded

Thanks!

Jun 08, 2022 -

joelsiegelman responded

Thank you for your commitment to good workmanship

June 08, 2022

Ali was super helpful and communication was great. The work I needed done was a lot and they got it done pretty quickly, for less than I was expecting! More

by mekrause98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Bertera Nissan responded

Hi Mekrause98, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

June 08, 2022

Study, watch tv, use computer, charge phone, make a cup of coffee- best of all- quick, efficient, effective, and FRIENDLY staff. They actually explains things, and then do what they say- a joy. More

by lwaybourn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Bertera Nissan responded

Lwaybourn, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2022

The service has always been excellent, had a couple issues and they were taken care of, and the car was ready for pickup on time. More

by Donasmll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Bertera Nissan responded

Hi Donasmll, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2022

They were professional and kind. Adding Ten more words to reach the fifteen word minimum. More

by behaved.shrill.0i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali
Jun 10, 2022 -

Bertera Nissan responded

Behaved.shrill.0i, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

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