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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

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July 02, 2022

Awesome customer service start to finish! I will definitely be coming back for future service. More

by ALLIEBENOIT23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
THEO
Jul 20, 2022 -

Bertera Nissan responded

Alliebenoit23, we are so happy to read such a great review about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

July 02, 2022

Pleasant on the phone when making an appointment, but disappointed when wasn’t told that it could be a 3-4 hour wait and had to leave work to pick up my daughter and leave work again to get my vehicle. W More

by Babyseals66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Bertera Nissan responded

Babyseals66, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

July 01, 2022

The service department is excellent Very friendly and knowledgeable. That is why I keep coming back. I like the video of the maintenance check It keeps you informed. More

by HUCKDNL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Bertera Nissan responded

Huckdnl, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

June 29, 2022

Very courteous and professional staff. Appointment was easy to make and wait time was reasonable. More

by DRVEGA2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Bertera Nissan responded

Hi Drvega2019, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 28, 2022

Always friendly, courteous staff. Service done well!! Staff very communicative. No pressure to get “extra services”. More

by CHRISTINAMERIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Bertera Nissan responded

Christinameriano, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

June 26, 2022

Always great service. I would buy my next car there and would recommend Berterra in Auburn. More

by KAREN.COURNOYER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Bertera Nissan responded

Hi Karen.cournoyer1, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 26, 2022

Honest, efficient, friendly. Thank you, Bertera Nissan service staff, for making this an enjoyable car repair appointment for myself and my family. We will be regular customers. More

by RIO0725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo Cossin
Jun 28, 2022 -

Bertera Nissan responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 23, 2022

It was very good. I don’t know what else to write so I just write this 😂 More

by oscarestradahn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw, Bob Fitzsimmons
Jun 24, 2022 -

Bertera Nissan responded

Oscarestradahn, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

June 23, 2022

I was able to get an appointment for service within reasonable time and the service department staff was friendly and attentive. More

by AIDARPRICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer, John Shaw
Jun 28, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 22, 2022

Great service as usual! The advice given is second to none! Many thanks to Dennis for keeping my vehicles on the road! More

by Dale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
Jun 24, 2022 -

Bertera Nissan responded

Dale, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

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