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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

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July 10, 2022

A little longer time wise than I thought it was going to be for an oil change and tire rotation. Other than that I’m happy with the service done More

by SGT.MARDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Bertera Nissan responded

Sgt.marden, thank you for your kind words and this wonderful review! Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 08, 2022

Dennis Plaszewski. is an excellent service manager. My 2016 Nissan Rogue was in the shop for a very long time thanks to Car Shield's very crappy customer service, but D More

by blackwatch9999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Bertera Nissan responded

Blackwatch9999, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

July 08, 2022

Dennis P is the reason I return to this dealership to purchase my vehicles and for all my service needs. He really is the best and ALWAYS goes above and beyond. This time I had the pleasure of meeting More

by cmacdonnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theo, Bob Fitzsimmons
Jul 20, 2022 -

Bertera Nissan responded

Hi Cmacdonnell, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

July 07, 2022

We got the 2022 Rogue SL that we wanted and are very happy with our new vehicle. More

by johnste1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Rivera
Jul 20, 2022 -

Bertera Nissan responded

Johnste1, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc.. If you have any further questions, please give us a call. We're always happy to help!

July 07, 2022

Always when I come, Dennis is there to help me as I have experienced with an associate in the past More

by BMARFO88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Bertera Nissan responded

Bmarfo88, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

July 06, 2022

just grateful for making my dream come true. Hans and another guy who works in the service area are excellent. More

by ricardorivera04031991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hans
Jul 20, 2022 -

Bertera Nissan responded

Hi Ricardorivera04031991, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

July 06, 2022

The service department at Bertera has always exceeded my expectations, which are quite high in general. By the way, I say that after just getting our thirteenth car here! Keep of the good work Dennis and te More

by AaronR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arthur Proodian
Jul 20, 2022 -

Bertera Nissan responded

Aaronr, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 06, 2022

They found a problem during routine maintenance. I was told it was covered under the warranty and I was able to get it cared for in a couple of weeks. I also appreciate the video of the work perfo More

by JGIARUSSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Gencar
Jul 20, 2022 -

Bertera Nissan responded

Jgiarusso, we are so happy to read such a great review about Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 04, 2022

No problems with the parts and service departments. They had the part I needed, and it was a pleasure doing business with them. More

by sistafromwista
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get the names of the parts and service employees.
Jul 20, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

July 03, 2022

I really appreciate how they work with me to fit my budget . They are very courteous and friendly More

by RWBBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw, Bob Fitzsimmons
Jul 20, 2022 -

Bertera Nissan responded

Rwbbs, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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