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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

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July 18, 2022

They are very polite and get the work done. And take care of you real goods. More

by SANDMANSAMIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Abnoos
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Rivera, Brianna Metcalf, Michael Demers, John Shaw, Bob Fitzsimmons
Jul 20, 2022 -

Bertera Nissan responded

Sandmansamia, we are so happy to read such a great review about Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2022

Prompt responses to customers needs, and well informed. The associates are courteous and the waiting area is neat. More

by yawpoku
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali
Jul 20, 2022 -

Bertera Nissan responded

Yawpoku, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 16, 2022

We have been pleased with the service at Bertera since purchasing our 2012 Nissan there. More

by FWOLVERTON
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jul 20, 2022 -

Bertera Nissan responded

Hi Fwolverton, thank you so much for your positive comments about Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 16, 2022

Great service wait a little bit longer for sticker service but was happy with the outcome. Had a noise in the back and was also fixed. Very great full the I went there. Iwona More

by IVONASKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Bertera Nissan responded

Ivonaski, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

July 14, 2022

My problem was not resolved during my visit. I have to try and collect evidence of what is wrong and return to dealer. More

by ABALU456
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. If you would like to discuss your concerns further with our Service Manager or General Manager please give us a call at 1-508-832-9611. Thank you so much and have a great day!

July 14, 2022

This dealership is awesome, they are so precise and accurate with their work you will be satisfied with them. More

by TSOOTSOSIMPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Bertera Nissan responded

Tsootsosimpson, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 12, 2022

Service dept. did an excellent job of explaining what and why, and, staying within the initial quote provided. More

by REDWAY55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Bertera Nissan responded

Redway55, we're happy you found our staff to be so supportive during your experience here at Bertera Nissan, Inc.. If you have any further questions, please give us a call. We're always happy to help!

July 12, 2022

Ali is always amazing and super helpful. Always enjoy working with her when I am there. More

by cs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Bertera Nissan responded

Cs, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2022

The technician was very kowedgible and was able to get me an appointment very quickly. More

by MSTONE8090
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Bertera Nissan responded

Mstone8090, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc.. Thank you so much again for your feedback! We hope you have a great day!

July 10, 2022

I received a thorough check of the car and suggestions for what was most urgent to repair. Price quotes were provided for the work I had to delay. More

by Moisuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Bertera Nissan, Inc.

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