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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

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July 26, 2022

The Bertera team is great. All very kind and accommodating! Very responsive which is greatly appreciated More

by jodiapeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Bertera Nissan responded

Hi Jodiapeck, thank you so much for your positive comments about Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 25, 2022

Great service and easy to understand pricing. When I made a schedule to have my car serviced it was on time. More

by stevegracia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Bertera Nissan responded

Stevegracia, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

July 24, 2022

Service personnel were fine. They did their best to explain why it was taking so long to even have my car looked at. Bottom line, more technicians are needed for me to say my exp More

by FOLDAD3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Bertera Nissan responded

Hi Foldad3, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2022

It was a positive experience right from the beginning. They set up an appointment for our air conditioning. More

by rbrunelle63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Bertera Nissan responded

Rbrunelle63, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

July 22, 2022

I have been servicing my vehicle at Bertera for 15 years. I purchase a car in 2012 from the dealership. I highly recommend. More

by Sarahkelley79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fitzsimmons
Jul 26, 2022 -

Bertera Nissan responded

Hi Sarahkelley79, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

July 22, 2022

Great customer service and experience! Very efficient and service was quick. Will be back again More

by LCANANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Bertera Nissan responded

Lcanane, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

July 21, 2022

They have done a great job each time I come in and have been helpful More

by jpaglio1231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Bertera Nissan responded

Jpaglio1231, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 21, 2022

Bertera has been wonderful with everything they have done on my vehicle! They keep in contact with you during all stages of work on your car. Very professional and polite. I would recommend Bertera to anyon More

by marabus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Bertera Nissan responded

Marabus, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc.. If you have any further questions, please give us a call. We're always happy to help!

July 20, 2022

The service Manager Dennis, is Amazing! He made sure that my issue were resolved Appropriately. More

by 300KPI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : THEO
Jul 26, 2022 -

Bertera Nissan responded

Hi 300kpi, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

July 18, 2022

Pleasant people and comfortable accommodations. Updated on time frame and clear explanations on service needed for vehicle More

by Linda.holton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Bertera Nissan responded

Linda.holton, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

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