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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

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August 07, 2022

Have service done, but we are still receiving paperwork to get the work done. Please check your mail ING list. More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Natasha Pellot
2.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Abnoos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Bertera Nissan responded

Hi Anonymous, thank you so much for your positive comments about Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 05, 2022

The staff were so accommodating and ready to help and answer inquiries immediately. They’re helping your needs when you most need them. More

by helen.alvarez23
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theo
Aug 10, 2022 -

Bertera Nissan responded

Helen.alvarez23, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

August 05, 2022

I went for service but walked to the Showroom. Very impressed with the facility. Extremely clean, very professional and customer friendly. I DID NOT HAVE TO CLEAN THE STEERING WHEEL AFTER SERVICE. More

by RON.MCHUGH
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Bertera Nissan responded

Ron.mchugh, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

August 05, 2022

Was very easy to work with and made things good with the numerous trip back and forth More

by mwerbecki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Bertera Nissan responded

Hi Mwerbecki, thank you so much for your positive comments about Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 05, 2022

Great work, very timely in completing work. Ali was courteous and helpful in getting my vehicle fixed and back to me before closing. More

by cmc46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Bertera Nissan responded

Hi Cmc46, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

August 04, 2022

I had a wonderful experience at bertera nissan everyone was amazing and my Murano is driving great More

by Mike.mich42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2022

Phil Morril was extremely specific of every problem I had and told me what my options were before they did any work. he has a lot of knowledge and explanations To the Problems my car was experiencing and he More

by PATRICIAB01545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil moril
Aug 05, 2022 -

Bertera Nissan responded

Patriciab01545, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

August 03, 2022

I had to bring my AC for fixing & follow up. I was well received, AC is working well! I didn’t have to pay for the service because my AC was fixed last year and the problem developed again. Am g More

by belviv2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Bertera Nissan responded

Hi Belviv2003, thank you so much for your positive comments about Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2022

Prices are unaffordable. Can not afford to return here. Oil changes should not cost hundreds of dollars! More

by Lasvelas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexandria Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Bertera Nissan responded

Lasvelas, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (508) 832-9611 at your earliest convenience and we will do our best to resolve this with you.

August 02, 2022

Caitlin was great. She went over what was being done and kept me informed. Notified me once my car was ready. More

by Bglg1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Bertera Nissan responded

Bglg1992, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

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