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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews
Call Service Center (866) 732-3016

966 Reviews of Bertera Nissan - Service Center

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August 15, 2022

Alexandria & Dennis were very professional,polite & friendly. They were also informative. Denis is the manager, Alexandria was the service rep More

by DRAGONFLY13159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski, Alexandria Callahan
Report | Print
Aug 18, 2022 -

Bertera Nissan responded

Dragonfly13159, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

August 14, 2022

Professional, Friendly, Helpful, Willing To Go The Extra Mile Great Team Work Love This Dealership More

by Mysonshine425
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski, Caitlin Violette
Report | Print
Aug 18, 2022 -

Bertera Nissan responded

Hi Mysonshine425, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

August 13, 2022

Don’t waste your time! ! You’ll sit there forever waiting for a simple oil change. The sales dept is great but service your vehicle elsewhere. More

by 100KPI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Plaszewski, Alexandria Callahan, (The Shuttle Guy) Larry Kaplan
Report | Print
Aug 18, 2022 -

Bertera Nissan responded

100kpi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (508) 832-9611. We look forward to hearing from you.

August 13, 2022

The staff was very organized and knowledgeable with all the devices we had done today. More

by ANGELA.CAPUTO21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
Report | Print
Aug 18, 2022 -

Bertera Nissan responded

Hi Angela.caputo21, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2022

Caitlin went above and beyond to take care of all the necessary work for my vehicle and made me feel like a valued customer More

by RYANJ.KENNEDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
Report | Print
Aug 18, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 11, 2022

Service is always prompt and professional. Caitlin and team are fantastic throughout the service process. More

by BSANTOS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski, Caitlin Violette
Report | Print
Aug 17, 2022 -

Bertera Nissan responded

Bsantos4, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

August 10, 2022

Service was quick and efficient, staff was very professional and I was thrilled to be done by 8:30 AM! More

by kahennessy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski, Bob Fitzsimmons, Caitlin Violette
Report | Print
Aug 17, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

August 09, 2022

The service was great! The technician also made a walk through video showing the hard to see components of the vehicle. It was a great presentation ! More

by Dale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski, Caitlin Violette
Report | Print
Aug 17, 2022 -

Bertera Nissan responded

Hi Dale, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

August 08, 2022

Great service department. Efficient, thorough, speedy and customer oriented. Trained to work with the customer. More

by harleechandler3
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
Report | Print
Aug 10, 2022 -

Bertera Nissan responded

Harleechandler3, we are so happy to read such a great review about Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 07, 2022

Everyone who works there is incredibly helpful so kind and the service department was fantastic, Mike Mitch also helped me to purchase the car originally. Nothing but great experiences!! More

by KERRCROSSROADS17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mich, Alexandria Callahan, Caitlin Violette
Report | Print
Aug 10, 2022 -

Bertera Nissan responded

Kerrcrossroads17, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

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