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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

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August 19, 2022

Great at communicating with customers in a timely manner. Service was completed efficiently. Videos are very helpful! More

by msj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Bertera Nissan responded

Hi Msj, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

August 18, 2022

Service dept has gone down hill. Short staff, rude employee. Long wait times etc etc More

by PTJones1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexandria Callahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

Bertera Nissan responded

Ptjones1968, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our service manager, Dennis will be reaching out to you as soon as possible to discuss this. Thank you so much for letting us know.

August 18, 2022

Great service department seem to be on top of things all the time. Everything is on schedule and finished and completed within the time that they told me. The people at the front counter a fantastic work yo More

by BRADLINDREN1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Bertera Nissan responded

Bradlindren1958, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 17, 2022

I was very pleased with the response by the dealship to help me get a tow and new battery On my new car More

by BOBSMITH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natasha Pellot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Abnoos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fitzsimmons
Aug 20, 2022 -

Bertera Nissan responded

Bobsmith2, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

August 17, 2022

The associate was extremely helpful and clearly explained the work that needed doing. The work was completed on a timely manner. More

by JUNEKASPRZAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
(The Shuttle Guy) Larry Kaplan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2022 -

Bertera Nissan responded

Junekasprzak, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

August 17, 2022

I thank Dennis for always taking care of me. Because of him, I feel good to come to Bertera. More

by BMARFO88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2022 -

Bertera Nissan responded

Bmarfo88, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

August 17, 2022

Friendly and knowledgeable staff. I felt so welcomed when I dropped off my car for service. More

by VICKI.P.SEI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron (Shuttle Service)
Aug 20, 2022 -

Bertera Nissan responded

Hi Vicki.p.sei, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

August 16, 2022

Is my best dealer to repair my car because they always do a good job and friendly people More

by SUSITA ULLOA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2022 -

Bertera Nissan responded

Hi Susita Ulloa, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

Aug 21, 2022 -

SUSITA ULLOA responded

I went o the Cape for one week returning home on 8/26/22 and I’m having the same problem with the air my car is not blowing air I have in Maximum and is not doing much and is very hot here today 8/21/22, please tell me what I should do, take it to a Nissan here and you call them and le hem know what’s going on bc I can’t return home bc the hotel is already paid and they are not giving me the money back

August 15, 2022

Was very good and quick my oil change,people at front desk very kind and happy More

by ZROGOWSKI63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Bertera Nissan responded

Zrogowski63, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

August 15, 2022

Repairs completed ahead of schedule and done correctly. I have only had Betera service my vehicle and very pleased overall with the service team More

by nesvpit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Bertera Nissan responded

Nesvpit, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

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