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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

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March 27, 2023

Everybody was friendly, it was very clean. Didn't have to wait long at all. More

by drballjw81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Bertera Nissan responded

Hi Drballjw81, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

March 25, 2023

Great service! ! They were so accommodating during the whole process, would definetly come back to the service group here. More

by JESSICAMOLGHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natasha Pellot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Abnoos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

March 24, 2023

Very helpful and accommodating while fixing the recall on my car. They even gave me a ride to work and back. More

by michelle.zuidema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can’t remember
Mar 30, 2023 -

Bertera Nissan responded

Hi Michelle.zuidema, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

March 22, 2023

Friendly staff who although unfamiliar with the new Ariya offering worked with me to get more clarity. More

by artm.johnson
Recommend Dealer
Yes
Employees Worked With
Hans Peter Jorgensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Bertera Nissan responded

Artm.johnson, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

March 19, 2023

Caitlin made everything very easy. Great customer service and support overall. Thank you Caitlin. Much appreciated. More

by CAROLYNKATHLEEN.RAYMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Bertera Nissan responded

Thank you for your kind words about Caitlin!! We are glad to hear that you had an easy process with our service department. If you have any further questions, please give us a call. We're always happy to help!

March 18, 2023

Very attentive and friendly personnel. Theo was tremendously helpful and made sure everything worked out. Alexandria is always awesome. More

by Tasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of the Mechanics
Mar 28, 2023 -

Bertera Nissan responded

Tasha, we are so happy to hear that you had a great experience with our service department. I am glad to hear that Theo and Ali were able to provide you with excellent service! If you have any further questions, please give us a call. We're always happy to help!

March 18, 2023

The dealership was very helpful and has great customer service skills. Although I had a situation that was an anomaly, Caitlin and staff was able to complete the fix. More

by KENNETHNOISETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Pellot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Abnoos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Bertera Nissan responded

Thank you Kenneth for your kind words about our dealership and Caitlin!! If you have any further questions, please give us a call. We're always happy to help!

March 18, 2023

They were very professional and helped me access my insurance claims. Very thankful for the opportunity and the gesture especially from representatives Ally More

by JOEKUMASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Bertera Nissan responded

Hi Joekumash, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

March 18, 2023

Caitlin is amazing. She is always so helpful and kind every time I am at the dealership More

by cs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Bertera Nissan responded

Cs, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! We hope to be of service to you again in the future. Best wishes, Bertera Nissan, Inc.

March 15, 2023

Professional and friendly staff. They prioritize all their customers. They provide good services, and they are dependable. More

by nyedeh78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Rybacki
Mar 18, 2023 -

Bertera Nissan responded

Nyedeh78, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!