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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

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September 10, 2022

The staff there are fabulous! ! They answered all my questions and more. Allie thank you so much❤️ I am sorry I do not remember my mechanics name but he came up and talked with me More

by SEKMEK60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Bertera Nissan responded

Sekmek60, we're happy you found our staff to be so supportive during your experience here at Bertera Nissan, Inc..

September 10, 2022

Great service, great timing and very reliable. Honest prices and new video taping it great too! More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Bertera Nissan responded

Stephanie, we are so happy to read such a great review about Bertera Nissan, Inc.!

September 09, 2022

Great service. Took two hours and vehicle feel good. I like the video of the visual check. It keeps me up to date on where I need address fixing. More

by ACUBELTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Bertera Nissan responded

Acubelte, we are very happy we could provide you with a positive experience!

September 08, 2022

This dealership conveniently located. Has professional and knowledgeable people working here that treat you fairly. More

by JAMIK11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Bertera Nissan responded

Jamik11, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Bertera Nissan, Inc.

September 08, 2022

Excellent! ! I am very pleased with the service they give to my vehicle. Excellent 4 point inspection. I feel safe because they verify that my vehicle is workin More

by GR1766
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Bertera Nissan responded

Hi Gr1766, thank you for taking the time to leave a review for us at Bertera Nissan, Inc.. We're happy we could meet your expectations!

September 08, 2022

Quick and prompt. Very knowledgeable of issue at hand. Inspected all that is needed during visit. More

by area63phl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Bertera Nissan responded

Area63phl, your satisfaction is our top priority.

September 05, 2022

Service and sales teams continue to do good jobs; after owning three new Bertera Nissans. More

by paulrlizotte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Bertera Nissan responded

Thank you so much again for your feedback! We hope you have a great day! Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 05, 2022

Super helpful and when I called they answered all my questions and it felt good actually knowing what was going on with my vehicle More

by kristyn_perry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fitzsimmons
Sep 13, 2022 -

Bertera Nissan responded

Kristyn_perry, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc..

September 05, 2022

The rep I worked with was very helpful. She always kept me informed of the progress of my service. More

by Chris
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Bertera Nissan responded

Chris, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

September 04, 2022

120k miles service appointment, Friendly staff, willing to explain the appointment would recommend Bertera Nissan More

by JKIRBY28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Bertera Nissan responded

Hi Jkirby28, thank you for taking the time to leave a review for us at Bertera Nissan, Inc.. We're happy we could meet your expectations!

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