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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

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September 22, 2022

Service was excellent No other expansion is needed at this time. If that doesn’t tell the story, I don’t know what does More

by MUSICLADY31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

September 21, 2022

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 More

by mark@doubletek.org
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

September 21, 2022

Everything a person dreads about going to a dealership is found at Berteras in Auburn. More

by Christine46lake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caitlin Violette
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person with long orange hair was especially rude
Sep 23, 2022 -

Bertera Nissan responded

Hi Christine46lake, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (508) 832-9611. We look forward to hearing from you.

September 21, 2022

She was very helpful and kind throughout my service appointment! She was always available for questions and went over all the details. More

by THAGGERRY307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Anglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Bertera Nissan responded

Thaggerry307, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 21, 2022

Very long wait(1 hr), even after leaving my tire which needed to be replaced, and returning 45 min to an hour, AFTER I was called & told it was ready for mounting… More

by RODLYN.MOORE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Bertera Nissan responded

Hello Rodlyn.moore, thank you; we appreciate your feedback!

September 20, 2022

I am switching from Milford to Bertera in Auburn. Enough said. Thank you for good service. More

by ER4BVCATS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Abnoos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Cossin, Bob Fitzsimmons
Sep 22, 2022 -

Bertera Nissan responded

Hi Er4bvcats! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

September 20, 2022

Great service and follow up with my daughters car. Will recommend to folks. Thank you More

by Scott.valentino
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Bertera Nissan responded

Scott.valentino, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc.. If you have any further questions, please give us a call. We're always happy to help!

September 19, 2022

Great service. Very helpful and polite enjoyed a danish with tea while waiting. Job completed sooner than anticipated. More

by ROBERTAMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Bertera Nissan responded

Hi Robertamn, thank you so much for your positive comments about Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2022

I just had an oil change. When I got home, I parked in my newly sealed driveway. When I came out, there’s oil everywhere. I brought the car back and they might have fixed it. More

by MSAN0
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Caitlin Violette
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Bertera Nissan responded

Msan0, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our service manager will be reaching out to you regarding this matter. If you do not hear from him by the end of today, Monday 9/19 please give us a call at 1-508-832-9611. Thank you.

September 18, 2022

Very happy with the service, friendly staff and very good work everything was good and the way you treated me More

by HREYES.HR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fitzsimmons
Sep 20, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

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