Bertera Nissan - Service Center

Description of service was unclear. Was threatened that my car would not be given to me because I didn’t pay a fee that should have been covered under my warranty. Bertera couldn’t get Was threatened that my car would not be given to me because I didn’t pay a fee that should have been covered under my warranty. Bertera couldn’t get a hold of Nissan warranty company and asked me to contact them. It is not my responsibility to know and contact the Nissan 100,000 mile warranty program. Didn’t appreciate lack of communication car was brough in Friday at 3 and didn’t get and call till Saturday morning. More

Got a flat tire the previous day and the Bertera Service team fit me into their schedule quickly with great customer service throughout my whole experience there. team fit me into their schedule quickly with great customer service throughout my whole experience there. More

They have been super kind and thorough in there service for many years, were a total Nissan family! for many years, were a total Nissan family! More

I waited for 2 1/2 hours for a simple oil change and tire rotation. There were no updates during my wait either. When I saw my car waiting in the bay for pickup, I went to the counter and was given no apol rotation. There were no updates during my wait either. When I saw my car waiting in the bay for pickup, I went to the counter and was given no apology or reason. Also I did not receive any paperwork. Just your all set. More

Everyone was very kind and helpful. I was able to call and check on the progress of my car and they gave me a response very quickly. I was able to call and check on the progress of my car and they gave me a response very quickly. More

Always professional, haven't been disappointed, friendly, Service is fast and my vehicle always runs excellent, afterwards. Service is fast and my vehicle always runs excellent, afterwards. More

Im very happy with the service. They are great at the desk. They explain everything before the service is done. Caitlin is awesome! They are great at the desk. They explain everything before the service is done. Caitlin is awesome! More

Berterra always does a great job! I have bought and serviced my vehicles here for years., I have bought and serviced my vehicles here for years., More

I walked into the service department because all of my emergency lights came on you had 3 people sitting at the desk and said “we close in an hour” not good way to run a dealership emergency lights came on you had 3 people sitting at the desk and said “we close in an hour” not good way to run a dealership More

Very nice experience and my vehicle is working great thank God. I only deal with Bertera and always will. Good job guys and also timely delivery. thank God. I only deal with Bertera and always will. Good job guys and also timely delivery. More