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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

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October 16, 2022

Very good service, responsible people,Very punctual, and very good job. I would recommend this dealership. More

by WILLYGDIAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2022

Service dept is pleasant and very accommodating. they go above and beyond and make the customer feel appreciated. More

by JASONMCCALLUM71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Bertera Nissan responded

Jasonmccallum71, we are so happy to read such a great review about Bertera Nissan, Inc.! We can't wait to see you again, have a great day.

October 14, 2022

I had a mail in my tire they wanted $85 to repair I went to tire warehouse they did the same repair for $32 the dealership trued to stick it to me for $50 that’s very sketchy More

by m&g
Price
Recommend Dealer
No
Employees Worked With
Don’t know them
Oct 18, 2022 -

Bertera Nissan responded

M&g, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (508) 832-9611. We look forward to hearing from you.

October 14, 2022

Don't force me to write reviews about this great car dealership and service company More

by PRAJWALBHARADWAJ3985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

October 13, 2022

Caitlin and Bertera are always pleasant and willing to help, and take care of any needs that I have. More

by EchoEJB75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Bertera Nissan responded

Echoejb75, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc.. We hope to see you soon!

October 13, 2022

Courtesy from the service staff, they went above and beyond the initial issue and found an additional issue with the truck and added it to my warranty. More

by klgermain818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Bertera Nissan responded

Hi Klgermain818, thank you so much for your positive comments about Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2022

We are customers of Bertera. Everyone is always professional, helpful and friendly! The service that we have had done is always well done. We are pleased with Bertera! More

by fredericks965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2022

Long time to get my car back, and then when I went to pick it up no one was there at the service desk and I had to wait around until a salesperson noticed me and helped me. More

by maddiem8400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Theo helped me- he was fine.
Oct 18, 2022 -

Bertera Nissan responded

Maddiem8400, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (508) 832-9611. We look forward to hearing from you.

October 10, 2022

They were honest about what my car needed for repairs, and quick to complete the repairs! Theo was great to work with! More

by EmilyH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo
Oct 18, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2022

Everyone is very personable here at Nissan! They are always willing to go the extra mile to help the customer out. More

by THAGGERRY307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Anglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Bertera Nissan responded

Hi Thaggerry307, thank you so much for your positive comments about Bertera Nissan, Inc.! We look forward to your next visit! Take care!

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