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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews
Call Service Center (866) 732-3016

966 Reviews of Bertera Nissan - Service Center

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October 24, 2022

Everyone was helpful , Dennis makes sure everything runs smoothly. They explain everything that needed to be done More

by ROBERT.2468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2022 -

Bertera Nissan responded

Robert.2468, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

October 23, 2022

Customer service was excellent ,Catlin did get me in quick and probably take an hour she was right More

by TNA3STARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2022 -

Bertera Nissan responded

Tna3stark, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! We look forward to your next visit! Take care!

October 21, 2022

Everyone was really friendly and the work was done quickly but with care. Thank you! More

by DUVARNEYJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2022 -

Bertera Nissan responded

Hi Duvarneyj, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 20, 2022

You did all in time for me to get to my appointment . Thank you for your help More

by babek117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo Cossin
Report | Print
Oct 26, 2022 -

Bertera Nissan responded

Hi Babek117, thank you so much for your positive comments about Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 20, 2022

Quick and easy my first service and was surprised it was free that was amazing More

by TOMLAVALLEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2022 -

Bertera Nissan responded

Tomlavallee, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2022

I have always brought my cars here fro service. Within the last 6 months I feel like this department has not been very efficient. I never see the same faces either. This time I had to fill my own t More

by rosariasutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2022 -

Bertera Nissan responded

I apologize that you did not have an exceptional experience with our service department. Your air pressure should have definitely been filled to proper spec. As for balancing your tires, we only do this upon request from the customer as it does cost extra. If you would like to stop by and get a proper oil change sticker you are more than welcome to at any time/day that is convenient for you. Thank you for your feedback. Have a great day.

October 17, 2022

Great place to have your vehicle serviced. Nice people and clean and conveniently located t More

by JAMIK11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2022 -

Bertera Nissan responded

Jamik11, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

October 16, 2022

Great advice! The in stock tires that were put on my van are quiet and hold the road! I'm extremely satisfied! More

by Dale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
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Oct 18, 2022 -

Bertera Nissan responded

Dale, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

October 16, 2022

Great service! Easy to make an appointment. Work is thorough and eveything is explained in detail. You even get a video! 😀 More

by w.stone18@charter.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2022 -

Bertera Nissan responded

W.stone18@charter.net, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2022

Being obligated to write a review with 15 words and texting me everyday asking for this review isn’t a good way to get a review Good service bad review system More

by TAYNA.VSILVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fitzsimmons
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Oct 18, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

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