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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

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November 09, 2022

Great service! Service was on time and finished when I was told it would be More

by cindy0507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
Nov 13, 2022 -

Bertera Nissan responded

Hi Cindy0507, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 08, 2022

Very thorough explanation of options and services. No pressure to do anything I didn't want. More

by katherine.monaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

November 08, 2022

Great dealership and staff. Gentlemen at the front desk was wonderful and the service tech was extremely friendly. More

by DrewRS400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Cassin and Josiah
Nov 13, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 07, 2022

Friendly customer service, good car service, nice to chill in waiting room, clean bathroom, snack vending machine More

by TAMMYFW20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natasha Pellot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Abnoos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Bertera Nissan responded

Hi Tammyfw20, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 07, 2022

They did a fantastic job servicing my vehicle. I would recommend them to all my friends and coworkers More

by DREKX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natasha Pellot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Abnoos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fitzsimmons
Nov 10, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

November 06, 2022

Caitlin went out of her way to get it done . Couldn't be happier.! Larry was off but she got me transportation. Thanks More

by markhume0201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlin
Nov 09, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 06, 2022

Always very friendly when I go to service department. Eager to help..thank you so much More

by FLOSSYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Bertera Nissan responded

Hi Flossyc! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

November 05, 2022

Nick was very welcoming and professional. He went out of his way to find a shifter for my 11 year old Pathfinder. First try resulting in wrong part but they located another in New York and ha More

by shiggins9837
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rybicki I believe spelling needs correction
Nov 05, 2022 -

shiggins9837 responded

I will recommend this dealership to my friends. My daughter is still driving my mothers 2008 Nissan Sentra which is in excellent condition!

Nov 05, 2022 -

shiggins9837 responded

Courtesy pickup Larry was a very nice service so I could get back to work!

Nov 05, 2022 -

shiggins9837 responded

Done

Nov 05, 2022 -

shiggins9837 responded

No further response

Nov 07, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

Nov 08, 2022 -

shiggins9837 responded

Thanks very happy to get my Pathfinder back!

November 04, 2022

Unprofessional and never tightened oil cap or air filter made mess under hood and now have warning lights on dashboard More

by PRECIOUS69187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Fitzsimmons
Nov 07, 2022 -

Bertera Nissan responded

Precious69187, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to get a little more information about this so we may evaluate the situation. Please give me a call at 508-832-9611 ext 10408. Thank you.

November 04, 2022

Service excellent as usual, but the only thing that I found a little strange, is that I got there on time for my appt. When I got to the parking garage for my car service, a persona was taken care in fro More

by ANDRELISA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name, but I think is Kyle I could be wrong
Nov 07, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. I will speak to the advisor about this. If you would like to discuss this further please give us a call at 1-508-832-9611. We would be happy to hear from you! Thank you.

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