Bertera Nissan - Service Center

I scheduled my appointment for a day that I could get a ride to the dealership to pick up my car and they did not get me a ride. And I had to call them three times I got my own ride. Very poorly handled ride to the dealership to pick up my car and they did not get me a ride. And I had to call them three times I got my own ride. Very poorly handled More

On the first visit after the harness was replaced they brought out the car and when I got in to come home the seat was stuck in the reclining position rendering it impossible to drive, the heated seats wo brought out the car and when I got in to come home the seat was stuck in the reclining position rendering it impossible to drive, the heated seats would not shut off even though the switch was off. This depleted my new battery installed a few days prior. Just not happy. I did receive a request to give feedback on Facebook but decided not to. Just wanted to keep this between us. I Oh yeah, usually they call when the work is completed - not this time. Had to find out when I happen to go on email which I do not check often, Okay, rant over. More

Excellent personalized service. I trust the work done. I like the shared video inspection sent to me. I trust the work done. I like the shared video inspection sent to me. More

I have as told to get a 45k mile tube up ! But I was only at 41k miles . Other than that - no complaints But I was only at 41k miles . Other than that - no complaints More

I bought my vehicle here in 2015 and have used them for service which has been excellent. They are pretty timely as well as I always wait while my car is serviced service which has been excellent. They are pretty timely as well as I always wait while my car is serviced More

Caitlin was great to work with and was amazing with communication! I hope to work with her for future visits communication! I hope to work with her for future visits More

Consistently excellent service. I had a problem that needed immediate attention; drove in without an appointment and the problem was addressed immediately and resolved in a timely I had a problem that needed immediate attention; drove in without an appointment and the problem was addressed immediately and resolved in a timely manner. The service department is well organized, professional, knowlegable and customer friendly...very much appreciated! More

Knowledgeable and extremely helpful everyone is polite and friendly . They all made us feel comfortable and we’re there to answer any of our questions and friendly . They all made us feel comfortable and we’re there to answer any of our questions More

Very good took me in early and took only an hour when the estimate was longer estimate was longer More

Terrific visit. Nick was great. Very helpful. The video was great as well…. Have brought my car many times for oil changes. Always get in right away Nick was great. Very helpful. The video was great as well…. Have brought my car many times for oil changes. Always get in right away More