Back

Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

Sort by
November 18, 2022

Welcoming and professional a pleasure to be at the dealership and have these people work on my car have did the best job I could have hope for done for it thanks again More

by wrich494847
Recommend Dealer
Yes
Employees Worked With
Nick?
Nov 22, 2022 -

Bertera Nissan responded

Hi Wrich494847, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

November 18, 2022

I had a amazing experience and would recommend bertera nissan to everyone friendly staff and great work More

by Mike.mich42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

November 18, 2022

She was very efficient, courteous, and attentive. Informed me of my last items of coverage. More

by FROCCO2012B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Bertera Nissan responded

Frocco2012b, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc.. If you have any further questions, please give us a call. We're always happy to help!

November 16, 2022

Clean, helpful, timely, good communication with customer, satisfied visit, plan on going back again, thanks More

by MTISDELL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Pellot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Abnoos
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Bertera Nissan responded

Mtisdell23, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

November 16, 2022

The best dealership I’ve ever had take care of me because they care!!! Very knowledgeable and not pushy at all!!! I feel very welcome every time I come in!!! More

by nickscully25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natasha Pellot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Abnoos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fitzsimmons
Nov 22, 2022 -

Bertera Nissan responded

Nickscully25, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2022

I’m very pleased with the services department, since I arrived till the time that I backed there to pick up, My is in great shape now! More

by albany65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fitzsimmons
Nov 22, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2022

The dealership is clean, friendly and convenient those are the good things about it. I don’t like that every time time I go there that when I ask for my car to be ready for a certain time it never is it’s More

by Jalicea10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Bertera Nissan responded

Hi Jalicea10, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 14, 2022

Service advisors are great techs not so much oil change and tire rotation. Rotation never done 2 times within the year I started to mark wheels and 2 of the 3 times no tire rotation after I was told they w More

by COTTINGPH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Bertera Nissan responded

Cottingph1, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (508) 832-9611. We look forward to hearing from you.

November 13, 2022

My service was handled fast and throughly. I enjoyed the nice waiting with free donuts and pastry. More

by scottforrester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Fitzsimmons
Nov 15, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

November 13, 2022

I question my radio acting like a Christine and she gave me suggestions and it worked. thank you More

by pcurving
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Bertera Nissan responded

Pcurving, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

...
16
...