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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews
Call Service Center (866) 732-3016

966 Reviews of Bertera Nissan - Service Center

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November 28, 2022

Very professional & courteous, values my time & helps me make decisions based on my individual automobile unlike other dealerships who try to push unnecessary services to meet their monthly financial quotas More

by JULIAMONROE143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Cossin
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Nov 29, 2022 -

Bertera Nissan responded

Juliamonroe143, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

November 25, 2022

Theo was by far the best employee and most helpful. He went out of his way and made sure everything was taken care of and went beyond to help me. He is honest and smart. Although during my service a sc More

by dncmegas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Anglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hans Peter Jorgensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theo, Bob Fitzsimmons
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November 25, 2022

Things went smoothly and my oil change and recall was handled satisfactory in time. Thank you More

by MDANIELS88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Fitzsimmons
Report | Print
Nov 25, 2022 -

Bertera Nissan responded

Mdaniels88, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

November 23, 2022

I had a great experience with Caitlin! She was informative and very personable. This dealership is easy to get to and all staff was helpful! More

by abbiesansoucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2022 -

Bertera Nissan responded

Abbiesansoucy, we are so happy to read such a great review about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

November 21, 2022

Had a great experience all around. Timely service and good communication. Will definitely come back. More

by CONMAN97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Abnoos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you ha If you have any further questions, please give us a call. We're always happy to help! ve a great day!

November 21, 2022

The service department is very professional and helpful. Catlin went over and above to set up our 2 vehicles for servicing back to back. The sales department was helpful when we purchased the vehicles. More

by morancand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fitzsimmons
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Nov 25, 2022 -

Bertera Nissan responded

Morancand, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

November 19, 2022

I have received the best service from Bertera Nissan. Everything is very thorough and taken care of. More

by Bonesatlarge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theo Cossen
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Nov 22, 2022 -

Bertera Nissan responded

Hi Bonesatlarge! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

November 19, 2022

Terrible service, kept my vehicle for days, then needed an expert tech, will not return More

by CHRISGLOVER321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Al Azizi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2022 -

Bertera Nissan responded

Chrisglover321, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (508) 832-9611.

November 19, 2022

I was lucky to have been greeted by Micky. He was very friendly, polite and professional. Micky is the reason I purchased a vehicle. More

by BOLTS95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micky
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Nov 22, 2022 -

Bertera Nissan responded

Hi Bolts95, thank you for taking the time to let us know about your recent experience. If you have any further questions, please give us a call. We're always happy to help!

November 18, 2022

Great customer service experience,extremely organized operation and comfortable atmosphere . Enjoy the comforts offered in waiting area More

by WATERGYPSY1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2022 -

Bertera Nissan responded

Watergypsy1947, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

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