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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

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December 02, 2022

Long wait time no help to resolve tire wear issues. Tires are not warrantied by Nissan who put them on car nor tire mfg Hankook. More

by edbrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manager
Dec 07, 2022 -

Bertera Nissan responded

Edbrey, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (508) 832-9611. We look forward to hearing from you.

December 02, 2022

I have used the service department twice and have been happy with service. Would consider buying my next Nissan here. More

by cindyandmarcel
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Bertera Nissan responded

Cindyandmarcel, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

December 02, 2022

We recently had the great experience of leasing a vehicle at Bertera in Auburn, and we received first class service in ever area of the process. We would absolutely recommend Bertera in Auburn if you're in t More

by k.g707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fitzsimmons
Dec 07, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2022

Great service all the time, every one is so friendly and helpful. Really quick service too. More

by cs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2022 -

Bertera Nissan responded

Cs, we are so happy to read such a great review about Bertera Nissan, Inc.! Thank you so much again for your feedback! We hope you have a great day!

December 01, 2022

Very communicative and friendly staff that listen to all concerns. Easy to make appointments and Great service. More

by Jricard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rybacki
Dec 03, 2022 -

Bertera Nissan responded

Hi Jricard, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

December 01, 2022

I have coming to this dealership for many years because I am very satisfied with there service. More

by pattiann116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Pellot
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dec 03, 2022 -

pattiann116 responded

pattiann@gmail.com I corrected my e-mail address.

November 29, 2022

Professionalism, from arrival to departure, what was told was accurate. Kind of service that warrants you to return. More

by paulrlizotte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fitzsimmons
Nov 29, 2022 -

Bertera Nissan responded

Hi Paulrlizotte, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

November 29, 2022

Caitlin and Dennis were amazing to work with! They walked me through the whole process of working with Nissan on my transmission. They helped to show my loyalty to Bertera and Nissan! They also More

by JEN K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

November 28, 2022

The service was performed on time, staff was pleasant and helpful, the waiting area clean and comfortable. More

by pmski220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

November 28, 2022

They finished it in less time than quoted. Answers all my questions were so pleasant when I said I needed my car asap More

by bhajjar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theo
Nov 28, 2022 -

bhajjar responded

All awt

Nov 29, 2022 -

Bertera Nissan responded

Hi Bhajjar, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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