Bertera Nissan - Service Center

Very professional with excellent customer service! I thought i had a big expensive issue but luckily ended up being very minor. Sean is awesome! I highly recommend Bertera for service. I thought i had a big expensive issue but luckily ended up being very minor. Sean is awesome! I highly recommend Bertera for service. More

The salesman and rest of the dealership members were all very helpful in setting up appointments and making sure my purchase of a new car went smoothly. very helpful in setting up appointments and making sure my purchase of a new car went smoothly. More

Always wonderful service here at Bertera Nissan in Auburn,MA Efficient and commendable. Love my Murano! Many thanks Nick and Dennis! Auburn,MA Efficient and commendable. Love my Murano! Many thanks Nick and Dennis! More

I brought my car in for 2 specific issues and neither were addressed in the first visit. I had to bring my car back (after spending $700+) only to learn that the issue still was not taken care of. I was were addressed in the first visit. I had to bring my car back (after spending $700+) only to learn that the issue still was not taken care of. I was quoted two prices prior to coming to pick up my car, then was told a significantly higher price at pickup. I think messages got lost in translation— they communicate via text and phone, with multiple different representatives. While everyone I dealt with was nice, they each provided different information. My car still has the same issue I came in with, I’ve spent over $700, and now am being quoted several *thousand* to fix it More

Have been having service done here on our last four vehicles.and have always been satisfied. Have dealt with Dennis in the past and this time it was Theo who was very informative and helpful. No co vehicles.and have always been satisfied. Have dealt with Dennis in the past and this time it was Theo who was very informative and helpful. No complaints. More

Fastest drop off I have had completed while being a customer at Bertera. Theo was very helpful and answered any questions I had. customer at Bertera. Theo was very helpful and answered any questions I had. More

Poor and inconsistent communication with service rep. Limited or no knowledge of promotions sent out to customers. Limited or no knowledge of promotions sent out to customers. More

They were friendly and professional and efficient. I would highly recommend them for service and anything else. I would highly recommend them for service and anything else. More

Much better experience than anticipated. Never been so happy to wait around for service. Well done! Never been so happy to wait around for service. Well done! More

Great place to buy a vehicle, Hans was great help in making negotiating breeze and I got a very great deal, would choose them again. making negotiating breeze and I got a very great deal, would choose them again. More