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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

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December 18, 2022

This dealership was a helpful with getting me answer about my car in a fast and efficient manner. Thank you for the help. More

by JAELEN.ARNUM55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 16, 2022

Good communication did a great job at a good price very happy with the service dept. More

by Quinn91504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

December 16, 2022

This is the second car I purchased at this dealership. And had a third and fourth car serviced at this dealership so I have had an excellent relationship with Bertera. More

by Pecan623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Bertera Nissan responded

Hi Pecan623, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

December 16, 2022

We had such a good experience! Making an appointment was easy. We were in and out quickly. Everyone was pleasant and helpful! More

by jjzywien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 15, 2022

Team is wonderful and professional . Treated me first class , I plan on bringing my daughters for their first vehicles . Thanks for treating me so well!!! More

by kellinorthrup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Anglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hans Peter Jorgensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 15, 2022

Polite,respectful curtious on time thoughtful hard workers thorough listen determined careful cleanliness mindful willing to work with you More

by GERRY491962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

December 15, 2022

Always a fast and courteous always willing to help me out in anyway they can More

by smedly2222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

smedly2222 responded

Always a fast and courteous always willing to help me out

Dec 17, 2022 -

Bertera Nissan responded

Smedly2222, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

December 15, 2022

We were quoted a price between 1000 and $1100 for the work. That was given to me by two different service employees. Our bill came to $1664, nearly 50% more than a quote. I live in Auburn New York, I cou More

by Raymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Plaszewski
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2022 -

Bertera Nissan responded

Raymond, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (508) 832-9611. We look forward to hearing from you.

December 14, 2022

Very nice and worked with me too get me the vehicle I want to get More

by smedly2222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Bertera Nissan responded

Smedly2222, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

December 13, 2022

Nice place with very good and fast services there are very good costumes service is very helpful More

by ademedeiros0127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Anglin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Bertera Nissan responded

Hi Ademedeiros0127, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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